Why cant i "configure to allow calls using this mac" that is an error that keeps popping up, on my facetime, via my computer

i had received an error message or some weird message saying "your iphone is not configured to allow calls, using this mac." when that is complete opposite i have been able to use, my laptop computer, to make video calls to family my significant other etc.... why (pardon my language) the ****? cant i do this now?

Posted on May 31, 2020 7:45 PM

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Question marked as Top-ranking reply

Posted on Jun 2, 2020 12:59 PM

Hello somer_villian20,


Thanks for posting on Apple Support Communities. I understand that you are trying to make calls via your Mac but keep getting an error. The error states that your iPhone is not configured to allow calls using this Mac. There are a few things to check first.


  1. Verify that the same Apple ID is in use on your Mac and your iPhone.
  2. On your iPhone, make sure your telephone number and email address are correct in the FaceTime settings. You can check this by tapping Settings> FaceTime> view You can be reached by FaceTime
  3. On your Mac, open the FaceTime app, then choose FaceTime > Preferences. Click Settings, then select Calls From iPhone.
  4. Restart both devices.


These articles also may be helpful as well. Make and receive calls on your Mac, iPad, or iPod touch. Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch


Have a great day!




2 replies
Question marked as Top-ranking reply

Jun 2, 2020 12:59 PM in response to somer_villian20

Hello somer_villian20,


Thanks for posting on Apple Support Communities. I understand that you are trying to make calls via your Mac but keep getting an error. The error states that your iPhone is not configured to allow calls using this Mac. There are a few things to check first.


  1. Verify that the same Apple ID is in use on your Mac and your iPhone.
  2. On your iPhone, make sure your telephone number and email address are correct in the FaceTime settings. You can check this by tapping Settings> FaceTime> view You can be reached by FaceTime
  3. On your Mac, open the FaceTime app, then choose FaceTime > Preferences. Click Settings, then select Calls From iPhone.
  4. Restart both devices.


These articles also may be helpful as well. Make and receive calls on your Mac, iPad, or iPod touch. Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch


Have a great day!




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Why cant i "configure to allow calls using this mac" that is an error that keeps popping up, on my facetime, via my computer

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