Installed a new scanner with the 64 bit app required by Catalina. Worked fine for 1 day then scanner would shut down and I would get error code E583-B318. I have uninstalled and reinstalled - I have rebooted - tried it with the scanner on first before turning on the computer and the reverse -
beyond frustrated at this point.
Thanks for any help
Margaret
MacBook Pro 15″, macOS 10.15
So, I had this same scenario...same troubleshooting with same failures across the board. Discovered that my issue was a mis-aligned slide scanning tray on the glass. If you are using the transparency feature, and your tray isn't aligned properly, it exhibits all these symptoms. Proper alignment of the transparency adapter on the glass resolved my issue. The scanner apparently freaks out in this condition and reports error E583-B318. Something else for you to check.
Yes I did install both drivers - and the Silverfast SE software
Dear Margaret,
I have the same problem. Have you found a solution?
Cheers Dominik
I just bought an Epson V600 but have not opened the box. Have any of the above problems been corrected with Catalina 10.15.7?
If not, might as well take it back to Best Buy.
I guess I have your same issue. Did you send the scanner to a Epson Technician to fix it? Or what did you do?
Thank you (sorry for my english)
did you ever find a solution? should I get a new scanner and if so which one.
So I had this issue. And after spending about 8 hours on it and having Epson try rudimentary solutions. After trying everything here. After uninstalling and reinstalling, trying different cords, etc. I found that the reflective scans worked just fine. It was in "film" or "transparency" mode that I was having the issue. And the issue was resolved when I removed the taped down film strip I was attempting to scan. Somehow, someway, I think the epson scanner had issues with using the top transparency scanner when I had used large strips of tape that either blocked some detail that the scanner needed or the scanner was trying to say that portions of the scan were outside that of the area that is designated for transparency mode. Hope this helps.
I had problems after the Catalina upgrade,, but my v600 has worked well the last two months.
It appears Epson's recent update worked, but there was a change I made in my connections that did the trick.
I stopped using my USB hub and put the USB plug from the v600 directly into my macbook pro.
That fixed everything.
Epson V600 - Catalina 10.15.5 - after it worked for one day I now get communication error E583-B318
