Macbook pro 13" (2020) USB c to USB hub get randomly disconnect

This is interesting

I have the same issues with the 13" 2020 in combination with a build-in hub from my Dell monitor, but also with other hubs like a Hyperdrive 6-in-1 and a Techole 3-in-1 usb-hub/ethernet combi.

My 'old' 2017 MacBook 12" have no issues with this setup.

see my Apple topic here

I have the same issue. Have tried 3 different hubs and all of them disconnect after a little bit of time. I am using the connection for my DAS Keyboard, Logitech Wireless Mouse and Logitech Wireless headset. I am going to send this MBP back if it isnt fixed soon, as not being able to use anything USB is a nightmare.

I also have the same issue, at first I thought it was my keyboard and mouse problem. But after I checked it at 'about this mac > system report > USB' , the USB C hub did not appear. So I assume that it is either my MacBook Pro 2020 13" problem or my USB C hub problem. Since you all also have the same issue, so I don't think it is the USB C hub issue then.

Yup this has been happening to me too. Seems to be a mounting problem in the community from other threads I've found about it. Anyone know how to get apple to take this complain seriously, getting tired of my mouse disconnecting 4-5 times during a gaming session.

What connectors are you using? I have a usb-c -> USB 3.0 and it still is doing the same thing. I really don’t want to order a $200+ TB3 dock if I can avoid it considering g I’ve bought 3 different USB-C hubs and 2 different single adapters with no luck. If this isn’t solved in a few weeks I’m sending this back and building a hackintosh. The hackintosh devs/community fix MacOS bugs faster than the Apple dev team tbh.

For what its worth I am also having the same issue. Been through two brand new USB C hubs, both of which stop working after a period of time. Restart os the only way I am able to remedy, although it just happens again in time. Very frustrating. Please prioritize fix!

Simliar USB-C issues with MacBook Air 2020 10th gen 1.1 ghz i5

Random Disconnects and Ports become inoperable for devices - but charging still works (several reputable hubs tried)

If Air restarted, on restart generates message “your machine shutdown because of a problem”  and USB ports return to operation for devices.

Since upgrading to Catalina 10.15.6 additionally! when plugging in either a USB-C hub or USB-C to 3.0 adaptor "even without any peripheral connected" it can crash and reboot with an error that it recovered from a problem, error report Intel CrashLog recorded due to unexpected reset.

Apple please fix this annoying bug, MacBook is not cheap and you can't connect basic USB 2.0 equipment.

Has anybody got any answers from Apple about fixing this issue?

I have been in contact with apple support for two months and have spent many hours on this problem. I spoke to several support engineers and uploaded gigabytes of logs. I have excluded and replaced all peripherals. It was persistently maintained that it could not be the MacBook.

But today I got a call from Apple. They still believe that there may be something wrong with the Macbook or MacOs. They started an internal investigation after several complaints. They hope an update can fix this problem. Apple support will contact me as soon as more is known or when a software update is available.

I understand that this is not an immediate solution, but that they finally admit that there may be an issue sounds somewhat satisfying for now

klaas226 thank you man for your effort in fixing this bug. I've contacted local Apple support but I can't explain to them where is problem with my new MacBook Pro 13" 10th gen base model.

I received a call from Apple yesterday, they told me that the latest update schould fix this issue. I can confirm it will 🙏🥳🥳