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charges to account

Good Afternoon,


I have noticed a bunch of charge on my account for a game Roblox. My daughter does play the game i'm not sure what the charges are for and neither does she. The charges total a good amount of money something that i can not afford. Can you please assist with this issue.



iPhone 6s, iOS 13

Posted on Jun 10, 2020 3:15 PM

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Question marked as Top-ranking reply

Posted on Jun 10, 2020 3:54 PM

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

1 reply
Question marked as Top-ranking reply

Jun 10, 2020 3:54 PM in response to Cathleen2

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

charges to account

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