Watch sensor burns

I have the new Apple Watch, and have a burn on the top of my wrist. I take it off when washing my hands, so I know it’s not an irritation from being wet. This is my 1st Apple Watch, and not sure what recourse I have. Only a month old.

My wrist is burned and has a significant bump. I have had the watch for 2 years. This also happened about 6 months ago. I didn't wear the watch for a week and it got a little better. Now it's back! It's bad. Who are you all contacting to let apple know? I love this watch but can't wear it if I'm going to get injured.…

Hi guys,

I sold my Apple Watch Series 4 GPS 44mm 10 months ago. Shortly beforehand I stopped wearing the watch because a hard, raised red spot/bump appeared on top of my wrist, right under the watch sensors.

Fast forward to today and I still have it, 10 months later. Haven't worn any type of watch since. Has anybody else got something like this and it hasn't gone away? My doctor did various tests and didn't know what it was. Told me to stop wearing a watch and I was prescribed a topical cream that didn't work on it. No allergies that I'm aware of. Currently using Tea Tree oil but it's not making much difference just dries it out and reduces the redness but doesn't remove it. You can feel there is a hard area beneath it, almost like when you have a wart or something. It seems stubborn to get rid of.

The Apple Watch is almost certainly the cause since I haven't had anything else on it. I don't think it's a burn but could be wrong. I just want to warn people that if you get this you might not be able to get rid of it easily. Anybody else had long term effects?

CFHornet_18 wrote:

That’s bad. How can Apple keep selling without a warning. I’m still suffering from burn symptoms.

I know this doesn't help people with the burns and skin irritations but with every Apple Watch they include a piece of paper that says "Before using Apple Watch, review the Apple Watch User Guide at support.apple.com/guide/watch."

In that guide you'll find the following:

Skin sensitivities Some people may experience reactions to certain materials used in jewelry, watches, and other wearable items that are in prolonged contact with their skin. This can be due to allergies, environmental factors, extended exposure to irritants like soap, sweat, or other causes. You may be more likely to experience irritation from any wearable device if you have allergies or other sensitivities. If you have known skin sensitivities, please take special care when wearing Apple Watch. You may be more likely to experience irritation from Apple Watch if you wear it too tightly. Remove Apple Watch periodically to allow your skin to breathe. Keeping Apple Watch and the band clean and dry will reduce the possibility of skin irritation. If you experience redness, swelling, itchiness, or any other irritation or discomfort on your skin around, or beneath, your Apple Watch, please remove Apple Watch and consult your physician before resuming wear. Continued use, even after symptoms subside, may result in renewed or increased irritation.

Apple Watch models with a stainless steel or aluminum case, the stainless steel portions of some Apple Watch bands, the metallic portions of Hermès bands, and the magnets in the watch and bands contain some nickel. Nickel exposure from these materials is unlikely, but customers with known nickel allergies should be attentive when wearing them until they can determine they are not experiencing an allergic reaction.

The Apple Watch case and the Apple Watch bands contain trace amounts of acrylates and methacrylates. Acrylates and methacrylates are found in many consumer products that come in contact with the skin, such as adhesive bandages. Some people may be sensitive to them, or may develop sensitivities over time. Apple Watch and its bands are designed so that parts containing acrylates and methacrylates are not in direct contact with your skin.

The materials used in Apple Watch and the Apple Watch bands meet the standards set for jewelry by the U.S. Consumer Product Safety Commission, applicable European regulations, and other international standards.

I have had the same. Got Apple watch 6 in Dec. Fine until a few days ago. Wore overnight for first time Previous day had used Health app inc. ECG . Not worn to day but area feels burning . Initially no pain.

Thanks for the “recommendation” as luck would have it, I’ve had the distinct pleasure of contacting Apple support directly only to receive the the rote response as shared on this community page. Do you have anything else to add to this exercise?

I recently purchased a series SE in December and experiencing burn mark under sensor. I plan on contacting Apple but it doesn’t seem like they’ve been helpful at resolving the issue. I just want to return the watch and get a refund. I’ve never had this issue with my garmin.

I’m in ON. I’m sure you’re right (others with the same problem). How’s the quality of the underpad ? I’m curious about the charging element itself and whether that plays a role

(wearing down the back and lessens the barrier between skin and device). Mine looks smooth but when I rub my fingers against it, t feels gritty almost. That’s not wear or sensation I’d expect for something that sits on a wrist.

That’s insane to hear and not okay by way of a “resolution”. I think I’ve always had the green light OT feature you mention even so, it should not cause that adverse of a reaction and - at the store what did they say? It really doesn’t look as though they are trying to do anything to take accountability for what is clearly a product defect.🤯🤯

They told me the same thing today about my burn, that no one has reported this before