Apple TV

I have an Apple TV that my daughter gave me. She tried to set it up at her home but she found out that she needed home internet which she doesn’t have so it didn’t work. She has all of her Apple ID and passwords connected to the device apparently. I have tried to set it up in my home but can’t get it to set up apparently because her information (passwords) are connected to it. She’s at work and not available to be able to give this information to me. I need to know how to bypass her and reset back to the factory setting so that I can set it up in my name and my internet. Help


Apple TV 4K

Posted on Jun 13, 2020 5:17 PM

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Posted on Jun 13, 2020 5:33 PM

If you can get to the Settings app on Apple TV, the below article has instructions on how to reset it to factory condition. The exact steps vary depending on what model you have.


Reset or restore your Apple TV to its factory settings

https://support.apple.com/en-us/HT202118

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