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Amber light stays on while charging the case for airpods 2 (wireless)

Hello. Is it just me or does your airpods case have amber light on the whole time the case is charging? Even after the case is fully charged, it is still reflecting amber light. I just know it's fully charged when I checked it through my fone. Please note however that it is still charging fine. My main concern is just the amber light if it's normal. Have already raised with Apple support through chat but I just wasted my 1.5hours with them. Wasn't able to determine the issue at all but instead told me to just go to authorized apple service technician.

Posted on Jun 14, 2020 11:12 PM

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Posted on Jun 15, 2020 6:57 PM

Hello - just tried it now after watching in youtube. In the youtube video, it shows that I should wait for the amber light to know that my airpods have been reset but there is no amber light flashing. After the flashing white light, I can see the green light not amber. Tried it twice but still the same..can you advise if that's fine?

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Question marked as Top-ranking reply

Jun 15, 2020 6:57 PM in response to QuickPost

Hello - just tried it now after watching in youtube. In the youtube video, it shows that I should wait for the amber light to know that my airpods have been reset but there is no amber light flashing. After the flashing white light, I can see the green light not amber. Tried it twice but still the same..can you advise if that's fine?

Amber light stays on while charging the case for airpods 2 (wireless)

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