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Trackpad and keyboard suddenly stopped working

On my MacBook Pro both the trackpad and the keyboard suddenly stopped working. I rebooted by holding the start button down, and now am forced to use and external keyboard (my wireless mouse does work). What must I do to fix this??




[Re-Titled by Moderator]

MacBook Pro 13″, macOS 10.14

Posted on Jun 21, 2020 6:32 PM

Reply
1 reply

Jun 25, 2020 5:14 AM in response to elmadag

Hi elmadag,


It seems your trackpad and keyboard aren't responding. It's an integral part of using your Mac to have those working. Let's work together to get this fixed.


Try to follow the steps here to reset the SMC for your Mac:

How to reset the SMC of your Mac - Apple Support


Try resetting on the internal keyboard first with no accessories connected, but if that fails try with your connected keyboard.


If the issue persists, contact Apple Support for help:

Contact Apple for support and service - Apple Support


Thanks for using the Apple Support Communities.

Trackpad and keyboard suddenly stopped working

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