Hi,
When first received, the pencil worked fine, then periodically it wouldn’t. Now, it wont connect at all. I’ve tried turning Bluetooth off, re-connecting, re-starting & shutting down the iPad Pro. Very frustrating. Help?
iPad Pro, iPadOS 13
Hello,
If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.
Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.
Use Apple Pencil with your iPad or iPad Pro - Apple Support
Hello,
If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.
Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.
Use Apple Pencil with your iPad or iPad Pro - Apple Support
2nd gen pencil wont connect
