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boldwillie1 Author

Level 1

4 points

Catalina upgrade and magenta print

Just upgraded my mac(s) to Catalina 10.15.5. My Canon PRO 10 now prints with a magenta cast from Lightroom 9.3, Photoshop 20.0.9 and Preview. I tried exporting a photo and printing straight through Preview to avoid double profiling - same issue. I have the latest printer driver installed and have deleted and reinstalled the printer twice. I have reset the printing system also. I have tried printing on a 27" Mac and a 13" MacBook Pro. Anybody else have and solved this problem?

By the way, I printed a color and B&W photo through Lightroom just before upgrading to Catalina 10.15.5 and both were fine.

iMac Line (2012 and Later)

Posted on Jun 24, 2020 3:33 PM

Top-ranking reply

boldwillie1 Author

Level 1

4 points

Posted on Jun 25, 2020 6:43 PM

Solved my problem. It was a clogged cyan print head that allowed a magenta cast to be presented. I eventually tried printing on a MacBook with Mojave OS. When that didn't work either, decided to really look at the printer. After doing a test page, discovered the print head problem.

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Catalina upgrade and magenta print

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