You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

lakeya163 Author

Level 1

4 points

I’m trying to download an app that’s free and it’s asking for a payment

Need help downloading a free app

iPhone X, iOS 13

Posted on Jun 25, 2020 5:17 AM

Top-ranking reply

Eric Root

Level 10

684,609 points

Posted on Jun 25, 2020 7:46 AM

Is it asking for a payment or is it asking you to verify your billing information?

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.

Apple ID payment information - change.

How to Fix “Verification Required” for Apps Downloads on iPhone and iPad

View in context

I’m trying to download an app that’s free and it’s asking for a payment

Similar questions