You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Alec S.
Alec S. Author
User level: Level 3
633 points

Safari won't quit

For some reason, Safari won't quit. So far I've tried:


  1. restarting and shutting down - it starts up on restart.
  2. shift/command/option (force quit) - it starts up on its own
  3. erasing Safari cache through preferences - it starts up on its own
  4. erasing the app - can't do it because it says the app is in use


I've researched threads but I've tried the suggestions and it still keeps starting up. Not sure what to do next.


Thank you for any help you can give me.


Regards,

Alec

MacBook Pro

Posted on Jul 5, 2020 8:36 PM

Reply
Question marked as Top-ranking reply
User profile for user: Ferd II
Ferd II
User level: Level 10
104,767 points

Posted on Jul 5, 2020 9:04 PM

  1. Have you removed Safari from System Preferences...>Users & Groups>Login Items?
  2. How to force an app to quit on your Mac - Apple Support describes the (force quit) command.
  3. Try a Safe Mode Start.
  4. You won't be able to uninstall Safari.

View in context

Similar questions

6 replies
User profile for user: Ferd II
Ferd II
User level: Level 10
104,767 points

Jul 11, 2020 6:49 PM in response to Alec S.

A quick review of your report indicates to me that:

Battery: Health = Replace Now - Cycle count = 1071

Antivirus software: TotalAV

Adware - Adware detected.

Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.

Apple security disabled - Apple security software is disabled. This computer is at risk of malwareinfection.

~/Library/LaunchAgents/com.macpaw.CleanMyMac.volumeWatcher.plist

~/Library/Application Support/CleanMyMac/CleanMyMacHelperTool


  1. Replace your battery.
  2. I recommend that you delete TotalAV. It is useless.
  3. Remove Adware using EtreCheck. You may also want to consider using MalwareBytes to remove the Adware.
  4. I'm not really sure of what "Apple security disabled means. Perhaps someone else will chime in.
  5. Delete CleanMyMac.


Reply
User profile for user: Alec S.
Alec S. Author
User level: Level 3
633 points

Jul 6, 2020 11:58 PM in response to Alec S.

Hi Ferd,


Thank you for your suggestions. Here's what happened:

  1. Tried to remove Safari from System Preferences...>Users & Groups>Login Items? but it wasn't listed as one of the login items.
  2. I tried to force quit but it still reappeared. In fact, in the list of apps in the Force Quit box, when I selected Safari and chose Force Quit, the app closed and the icon disappeared, but it immediately restarted again and this time, TWO Safari icons appeared in the Force Quit box. I selected both icons, chose Force Quit, both apps disappeared and Safari quit, but it reopened again with just one icon in the Force Quit box.
  3. I tried a safe mode start and that seemed to do the trick because Safari didn't launch, but once I restarted normally, the app reappeared.


Best,

Alec

Reply
User profile for user: TheLittles
TheLittles
User level: Level 10
196,461 points

Jul 11, 2020 9:50 PM in response to Alec S.

Alec S. Said:

"Safari won't quit: For some reason, Safari won't quit.[...]I've researched threads but I've tried the suggestions and it still keeps starting up. Not sure what to do next. Thank you for any help you can give me."

-------


Using Terminal, use this command:

killall Safari


To Open Terminal:

  1. Go to: Applications
  2. Select: Utilities
  3. Select: Terminal
Reply

Safari won't quit

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up