this is the other problem I have with my Mac Book Pro too. I cannot download anything now. I need help with this one also
MacBook Pro 13″, OS X 10.11
MacBook Pro 13″, OS X 10.11
You need to update your MacOS to v10.13 High Sierra.
https://support.apple.com/en-us/HT208969
That means you need a MacBook Pro from mid-2010 or later. If your Mac is older, you cannot buy/run the current version of Microsoft 365. In that case, you might consider OpenOffice, Google Docs, or Apple's own suite (Pages/Numbers/Keynote).
You need to update your MacOS to v10.13 High Sierra.
https://support.apple.com/en-us/HT208969
That means you need a MacBook Pro from mid-2010 or later. If your Mac is older, you cannot buy/run the current version of Microsoft 365. In that case, you might consider OpenOffice, Google Docs, or Apple's own suite (Pages/Numbers/Keynote).
Thanks dear. This is a 2017 model
It looks like you have solved my problem with my MacBook a Catalina have downloaded and is now installing
this is the other problem I have with my Mac Book Pro too. I cannot download anything now. I need help with this one also