You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

uhleen Author

Level 1

4 points

Quicktime Player

Last night, I plugged in my hub port adapter in hopes to transfer some video files from my SD card for my camera onto my Macbook. It opened up QuickTime Player for me to view my video files. I had attempted to save a copy of it by using '⌘ - Shift - S,' and the spinning beach ball of death shows up. So I waited for the mechanics to figure out—but nothing. QuickTime Player closes out, and now every time I try to open QuickTime Player or try to open up video files, I get an error message.

I attempted to drag the QuickTime Player application into the Trash to remove in hopes to reinstall it, but it won't even go into the trash anymore. Is there anything I can do to fix this?

P.S. I recently purchased the latest 2020 Macbook Pro (A2251).

MacBook Pro 13″, macOS 10.15

Posted on Jul 15, 2020 4:16 PM