Repeated logic board failures on 2018 MacBook Pro

I am faced with repairing an out of warranty 2018 MacBook Pro with a Mac Service Center diagnosed logic board failure. My concern is will the new board eventually fail or since this has been reported to be a problem with this model can I expect the new board is more durable. Does anybody else have experience with this. My option is of course to repair it, almost a $600 repair, or buy a new Mac. I have not given up on Macs I have owned three MacBook Pros over the last 15 years and they until now been very reliable.

Posted on Jul 16, 2020 6:29 AM

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Posted on Jan 18, 2021 7:54 AM

Just buy a new one. I’m now out 1400 dollars because my 2018 MacBook Pro logic board failed in September 2019 (two weeks out of year warranty and Apple refused to cover it). Now in January 2021 my logic board again is broken and my computer suddenly isn’t turning on (was working fine yesterday). Not sure how it isn’t being considered a part of the recall given the same part has been replaced thrice in a 3 year period.

65 replies

Sep 17, 2020 2:02 PM in response to Grant Bennet-Alder

Thank you for the thoughtful, informative response and the answer to why the miniscule number of us that have the unfortunate experience of a failed Mac should take heart in the reliability of Apple's MacBook Pro. It also explains why with that many sales Apple will not care about such a small number of failures and whether or not they might lose a few of us that may depart because of that experience. Your numbers illustrate why if it was as bad as I was suggesting then there would be much more news about it.


I will admit though that until I was researching this personal logic board problem did I learn about failures that Apple did step up and help out computer owners. I guess there was a larger number of those problems.


If I had the financial resources that Apple executives have then taking the chance on getting mine repaired or buying a new one would be easy. Unfortunately for me a $1700 computer is not an insignificant part of my annual income. Part of the reason I have purchased Macs since my first Quadra 700 for all these years is to have a computer that will last and an operating system that has proven reliable too. Until this, my only experience with a failed Mac, I have been an evangelist for Mac. I see that the few people I may have coaxed into the Mac camp was an insignificant number of new sales.


Of course I never believed I was making a dent in helping the sales of Macs back then. I just thought my fellow PC users should know how good Macs were because I cared. If they gave Macs a chance then they would see just how good they were compared to the problems they were having with their PC. I can say that all of the problems were the operating system and not the computer itself.


My comments in this forum have been for the same reason, hopefully to help someone including selfishly myself. I would love for someone to tell us why the logic boards have failed in this particular model but I guess according to the numbers you provided you might be saying it is so insignificant nobody at Apple has even investigated the reason for the failures.

Sep 18, 2020 4:26 AM in response to donnie165

That at least is something and perhaps explains what happened with mine. It was when I was opening it out of sleep mode that it did not respond and sent me down the rabbit hole of trying to learn what happened. I really appreciate you following up with that piece of news. That provides hope Apple already has a firmware update that addresses whatever may have allowed the computer to overheat while in sleep mode.


Thank you!

Sep 18, 2020 5:03 AM in response to Grant Bennet-Alder

@donnie165 replied a possible reason for the dead logic board and I am grasping at straws but it gives me hope that if there is a very minute number of logic board failures for that reason that it is something addressable with a firmware update. If so, then it is hopeful that replacing the logic board and insuring we have the latest updates will insure a long life for this version of MacBook Pro.


I had no doubt that Apple investigates failures and that it would be thorough. Based on the sales numbers you provided it may have been only one day or one week's production that had a problem. Perhaps most of the problem MacBook Pros failed in the first year under the normal warranty and were taken care of, no need to recall. Another bunch may have failed within the Applecare warranty and were taken care of. Only the outliers like myself that because of our previous experience with Mac reliability did not spend the extra money for the Applecare warranty are upset.


Thank you for supporting Apple's reputation and giving me the confidence to repair or replace my MacBook Pro. Knowing Apple would not hide or shrink from responsibility for a known problem proves that I just had bad luck this time. I'll be sure to follow up and not disappear from the Apple Discussions.


In closing my older 2015 MacBook Pro has been absolutely solid and why I trust what @Grant Bennet-Alder says.

Dec 11, 2020 11:29 PM in response to Gregg Gandy

Reading the many posts on this issue as well as the many other reports outside of the Apple forum, is aggravating. My MBAir, new in late summer of 2019 has the same problem. I had just arrived in Thailand, entering into a mandatory two-week quarantine in a hotel, thus particularly dependent on a working computer, and the same thing happened--just out of the blue it was totally non-responsive. First, I sent the hotel clerk to a nearby apple store for a new power adapter, then had them take the computer in for diagnosis, and the failed logic board was the immediate response. To add insult to injury, the design of the SSD means it cannot be saved, and the data is lost. Fortunately, I did have a time machine back-up, albeit several days prior. I believe Apple is negligent in failing to acknowledge, report, and recall these models, and I am now struggling with them on successive calls to Apple Care to get them to step up to the plate to 1)get an estimate for the repair time frame, 2) give me back the SSD or logic board, which has my data (for security purposes and the fact that I own it) and 2)provide me immediately with a replacement, which they have refused! So, if enough of those of us who have been harmed by this problem make ourselves known, we might get them to listen!



[Edited by Moderator]

Dec 28, 2020 11:25 AM in response to Gregg Gandy

I have a MacBook Pro 2018 A1990 that does not turn on. The apple service told me that it is due to a faulty logic board. This problem seems to be a frequent one for this model. I wonder if Apple is going to consider it as a project or quality control problem and take a step by implementing a recall for these models, like they have done for the battery problem of this same machine.

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Repeated logic board failures on 2018 MacBook Pro

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