I received a phone call today saying my iCloud had been breached. They told me to go to settings and go to screen time. My question is should the "content & privacy restrictions" tab be grayed out? They told me it should not be grayed out and that others could access my phone if it is grayed out. Is that correct?
iPhone 8 Plus
Apple does not make such calls.
All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Phone call regarding breach
