iPhone 11 speakerphone cutting out

My girlfriend and I both have iPhone 11’s. While talking to each other if one of us is on speakerphone the other catches every other word. This happens on both phones, if I activate speakerphone she only here’s every other word and vice versa if she activated speaker phone. If you turn speakerphone off there are no issues. Is there a setting that can fix this? Is this a common issue? Thanks

iPhone 11, iOS 13

Posted on Jul 18, 2020 8:49 AM

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Posted on Oct 16, 2020 3:23 PM

I have been having the same issue for several months. Had Apple send me a new iPhone 11 Pro and ATT sent me a new SIM card and reset my network. Everything had been replaced and nothing worked. THEN I took my phone case off and it was like night and day how clearly the other person could hear me. Do you have a case on your phone? That could be the cause of the obstructed microphone sound!

313 replies

Aug 20, 2021 4:16 PM in response to Buckeyenut123

Whats crazy about all this is i can make video calls on loud speaker no problem. I can make videos and go live no problem. It only happens in voice calling. I have even used things like google calling facebook calling thats all done on loudspeaker. Really odd how theres enough complaints about this problem that they should have fixed it by now. I mean come on this many phones doing and your replacements doing it and those replacements do it how the **** cant you see you have a problem. 800 dollar phone is a POS but i can go get a android phone or my old *** iphones and make clear calls on speaker. You screwed up on the 11s ok ahould have made sure to fix it but you didnt and screwed up the 12s too. Is this what we have to expect fron apple from no on expensive broke pieces of Crap! If they get it fixed on the 11 and 12 it will be last!

Sep 14, 2021 7:07 PM in response to Ningals3223

Hello everybody. I cannot say “I’m glad” to hear it’s not only my problem with 11 pro speakerphone, but I am more shocked that it’s such a widespread problem.


Since 2-3 months ago I am having trouble talking on speakerphone cause person on the other side doesn’t hear me almost at all.

As my phone was out of warranty ( bought it at launch), I had all the mics replaced by a reputable shop, and surprise the problem was still there.


By chance I got a refund for the repair, but now I am “affraid” to sell my phone like this, people are gonna judge the problem and lowball me, not the time to lose precious money on this purchase. Idk what to do..? Maybe try an apple trade in?

Sep 14, 2021 7:22 PM in response to RolexCrd

If it was repaired with non genuine parts I wouldn't do an Apple trade-in. I really think it has to do with something with the restore. When I get around to it I'll restore my wife's phone to factory settings and sign in with a completely different account not doing a restore and see if the problem is still there. For some reason this is wide spread enough to get traction on this thread but it obviously doesn't happen to everyone with an iPhone 11 Pro.


Is anyone planning on ordering the iPhone 13 Pro? I'd be curious if the problem follows you to your new phone.

Sep 15, 2021 3:07 AM in response to Gregory_

When you have the time please do that

Before I had this phone a friend of mine lended me her iPhone 6s and I used it, no one could hear me on FaceTime, basically the same problem ( I already had an iCloud account from my Mac computer). I got a new iPhone 11, excited the problem would go away, restored it, and still had the same problem. Now I just found out she gave that same iPhone 6s to her boyfriend he restored it and the mic works perfectly fine!!!!

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iPhone 11 speakerphone cutting out

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