iPhone 11 speakerphone cutting out

@AveryJacob Read the thread...it's been determined that the case makes no difference. If I mute my phone, the person on the other end of the call who is on speaker phone stops cutting out on my end. If I unmute them, they start cutting out again...no case is on either of our phones. It's a bug in the noise canceling.

Gee, thanks for the useless advice there, Tips.

Here’s some for you, before chirping in to offer a solution that a few hundred people have already pointed out doesn’t do anything, maybe do some research into the issue first?

WTF, jus tried doing the mute suggestion when both I and my wife were talking to each other both using speakerphone.

Doing this recreates the problem exactly.

So now what, are they still gonna deny there is no problem?

I guess the only way to prove this since they don’t listen/care here, is to go to an apple store, get two employees, take one with you out of the store, and call the other guy iPhone to iPhone over speaker, and show them that this is they way to recreate the problem, and what are they gonna do about it now?

I'm from portugal, iphone 11, same issue

When on a call if the other person mutes herself she can finally hear me talk. Everything has to be completly silent on the other end for people to hear me, ESPECIALLY in a pandemic, where group calls are a thing, there's no point being in a group call as no one can listen to me.

I am utterly shocked to see this problem has been going on for over a year and apple STILL HAS DONE NOTHING.

The only solution? Headphones

Was looking into this and came across this solution - I do have an otterbox defender on my phone so going to try without this

https://www.youtube.com/watch?v=CL5LENZlrvY&ab_channel=StanwoodStudios

Did you have the same case on yours - if so this may be solve the problem

Kyle

I have had the same issues. I am on my second iPhone 11 (via warranty) and the second phone has the same issues. Apple tried to tell me that it must be one of my apps causing the problems. They would not let me restore from back up and encouraged me to add apps back slowly to ensure the phone doesn’t have any more call issues. During this transition, I lost contacts, music, and ringtones. I worked with Apple to get them back but they couldn’t do it. Through this entire process Apple tried to make me responsible for these issues… I’m glad to see that it’s not just me; others are having the same issues. Interesting though… my wife has the same exact model and has never had a problem… and we bought our original iPhone 11’s on the same day in the same transaction. Apple needs to make this right for all of us who have issues. How do we make this happen?

Dude, there are 1000s of people facing the issue with call volume.

The article you provided is useless.

This is happening since I have updated to new iOS.

I am frustrated to the extreme.!

Check the number of similar issues in community posts.

This is something serious.

Hello! This happens with the iPhone 12 Pro and pro max as well!

My mother has an 11 pro max, and she has this problem, she only has use of her right hand, so she uses speaker a lot, but it is near impossible with this malfunction. It is very hard for her to do practically anything while she is on the phone now, because she cannot use speaker. PLEASE FIX!

I thought maybe it was just here phone, but I upgraded from an X to a 12 pro a couple days ago, and so did my dad… we now all have the same problem. Very disappointed in this.

Yes! Loved my X. My daughter and I have the 12 Pro. We have to hang up and call people and each other back constantly while using speaker! So frustrating. So annoying. So glad to hear I’m not freakin crazy!

No, as it has been stated several times in this thread that does nothing. The fact that me muting myself on my phone stops the person's voice on the other end of the FaceTime call from cutting out shows it's a software problem, most likely with ANC.

Same thing with my IPhone 11, I make a call, I put it on speaker phone and the other person I am talking to can’t hear me at all or bits and pieces of it. When I take it off of speaker phone it works perfectly fine and they can hear me clearly. It is a lot of money not to be able to talk to someone on speaker phone and I call bs on signal being the issue.

If my wife calls me on my iPhone 12 Pro Max with her iPhone 11 Pro on speaker phone it cuts out. If she calls an Android phone on speaker phone it's fine. Whenever I have my phone on mute during a speaker phone or FaceTime call with her, it doesn't cut out. This is NOT a hardware issue but a software issue that Apple really needs to fix.

I found this reddit post that said his problem went away when he restored his iPhone and did NOT restore from an iCloud backup. My wife's iPhone was restored from an iCloud backup. Does everyone here who has the problem restored their phone from an iCloud backup? Has anyone not restored their iPhone from a backup and still have the issue? https://www.reddit.com/r/iPhone12Pro/comments/ofuz4a/iphone_12_pro_audio_cutting_out_on_facetime_issue/

I have restored from back and NOT restored from backup. Problem continued. Even though Apple could not find a problem, they replaced my phone under warranty. The new phone has the same problem… after not restoring the new phone from iCloud. This is a REAL issue that Apple needs to fix!

I was told, when I got my phone replaced, after getting it looked at about 6 times. That if the same problem followed it will be a glitch in my iCloud and to fix it, I’d need a new iCloud so it’s a live with it kinda problem I was told - very annoying. (Yes I still have it.)