iPhone 11 speakerphone cutting out

My girlfriend and I both have iPhone 11’s. While talking to each other if one of us is on speakerphone the other catches every other word. This happens on both phones, if I activate speakerphone she only here’s every other word and vice versa if she activated speaker phone. If you turn speakerphone off there are no issues. Is there a setting that can fix this? Is this a common issue? Thanks

iPhone 11, iOS 13

Posted on Jul 18, 2020 8:49 AM

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Question marked as Top-ranking reply

Posted on Oct 16, 2020 3:23 PM

I have been having the same issue for several months. Had Apple send me a new iPhone 11 Pro and ATT sent me a new SIM card and reset my network. Everything had been replaced and nothing worked. THEN I took my phone case off and it was like night and day how clearly the other person could hear me. Do you have a case on your phone? That could be the cause of the obstructed microphone sound!

313 replies

Oct 15, 2020 9:59 PM in response to ladydi67

Please join this Facebook group so we can come up with a plan of action since Apple refuses to HEAR us and resolve the issue....we will need to be heard a DIFFERENT way. They can’t IGNORE ALL OF US TOGETHER! Pls make an initial post with ur story. You can copy and paste from here. I just want to have to documented on their as well.


Also please copy and paste this message under someone else’s post because Apple will only allow a person to post a couple times. I do want everyone to know and share it. Thx


https://www.facebook.com/groups/1678336862337667/?ref=share

Oct 15, 2020 10:02 PM in response to taeshas

We should not have to pay for a brand new phone if we just bought one tho.


Please join this Facebook group so we can come up with a plan of action since Apple refuses to HEAR us and resolve the issue....we will need to be heard a DIFFERENT way. They can’t IGNORE ALL OF US TOGETHER! Pls make an initial post with ur story. You can copy and paste from here. I just want to have to documented on their as well.


Also please copy and paste this message under someone else’s post because Apple will only allow a person to post a couple times. I do want everyone to know and share it. Thx


https://www.facebook.com/groups/1678336862337667/?ref=share

Oct 16, 2020 7:23 AM in response to Dkt1donna

Copied from another post. Let’s get this worked out once and for all


We should not have to pay for a brand new phone if we just bought one tho.


Please join this Facebook group so we can come up with a plan of action since Apple refuses to HEAR us and resolve the issue....we will need to be heard a DIFFERENT way. They can’t IGNORE ALL OF US TOGETHER! Pls make an initial post with ur story. You can copy and paste from here. I just want to have to documented on their as well.


Also please copy and paste this message under someone else’s post because Apple will only allow a person to post a couple times. I do want everyone to know and share it. Thx


https://www.facebook.com/groups/1678336862337667/?ref=share

Oct 16, 2020 3:06 PM in response to Bestarfit

I'm currently on the phone with Apple about the speakerphone issue as well as bogus charges they hit me with to replace my broken (speakerphone issue) iPhone 11 Pro as they can't seem to correct their system to reflect that I purchased Applecare when I purchased my 11 Pro from the Apple Store. Two months, 3 phones, 26 hours on the phone with Apple, 5 restores from backups, 2 requested New set ups and No better off than when I started, just lighter in the wallet by almost $600 for an erroneous repair charge. Same story as every other call. The "Advisor" will get back to me in a week.

Oct 20, 2020 5:36 AM in response to Ningals3223

I’m having this issue with my iPhone X. It started a couple of months ago intermittently and is now the case full time. I’m on ATT. It happens when wifi calling is on or off. Happens when I have full bars outside. Happens on phone calls AND Zoom/WebEx meetings (so not the carrier). Also happens now with my AirPods and another set of Bluetooth headphones AND has just started with using the phone to my ear. Basically my phone has turned into a radio. I can hear just fine. I even reinstalled everything last night to help since the iOS 14 upgrade caused some issues. No fix!

Nov 27, 2020 9:39 PM in response to Aquarius215

I’ve heard the same thing. I hope this one will be different. If not I’m not sure of what to do. AT&T said they wouldn’t replace it or let me trade it in on my plan. So I’d be stuck with a bad phone if it doesn’t work sadly. I plan on showing the store in which I have to go to the issue & not leaving until i test it there. That may make a difference hopefully.

Nov 28, 2020 12:41 AM in response to brittanynelson22

I think we need to get the media’s attention at this point, in order for Apple to do something. I had a plan mapped out but most ppl on here will comment but won’t come together make Apple do something instead of trying to ignore the issue. I kept telling ppl to join the group on FB so we can put the plan in action but the numbers aren’t there. We have a bigger voice united.

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iPhone 11 speakerphone cutting out

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