iPhone 11 speakerphone cutting out

My girlfriend and I both have iPhone 11’s. While talking to each other if one of us is on speakerphone the other catches every other word. This happens on both phones, if I activate speakerphone she only here’s every other word and vice versa if she activated speaker phone. If you turn speakerphone off there are no issues. Is there a setting that can fix this? Is this a common issue? Thanks

iPhone 11, iOS 13

Posted on Jul 18, 2020 8:49 AM

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Posted on Oct 16, 2020 3:23 PM

I have been having the same issue for several months. Had Apple send me a new iPhone 11 Pro and ATT sent me a new SIM card and reset my network. Everything had been replaced and nothing worked. THEN I took my phone case off and it was like night and day how clearly the other person could hear me. Do you have a case on your phone? That could be the cause of the obstructed microphone sound!

313 replies

Dec 4, 2020 2:42 PM in response to Ningals3223

I have the same issue but I noticed it happens when there is back round noise of any kind. What I did was go into "Settings", "Accessibility", "Audio/Visual" and then turned Off "Phone Noise Cancellation" option. I think when there is back round noise the phone picks up on that too much. This helped some but the speaker phone should still be much better. The whole point of using the speaker phone is usually when your hands are full doing something.

Aug 16, 2021 6:08 PM in response to Ningals3223

Same thing with my IPhone 11, I make a call, I put it on speaker phone and the other person I am talking to can’t hear me at all or bits and pieces of it. When I take it off of speaker phone it works perfectly fine and they can hear me clearly. It is a lot of money not to be able to talk to someone on speaker phone and I call bs on signal being the issue.

Sep 3, 2021 10:53 PM in response to Ningals3223

Looking at the date, I have to assume that this hasn't been solved yet. Which is beyond annoying and disappointing. This has been happening to my sister's iPhone 11 every time we talk for months if not a couple of years. Recently she got my mother her first iPhone and while we facetime video called together just now, it did the same thing! Other callers have pointed out the same issue when on a call with either of them.


If this hasn't already been said, the only thing that I've noticed, being on the other side, is that it only tends to happen when the receiver (a person without the iPhone 11) is talking. I have a 6s. While listening to her in the middle of a conversation, if I even do a "hmm..." or "right" or "uh-huh" or a short laugh or snort or sigh or any vocal sound- then her microphone cuts OUT, and I can't hear whatever it was she just said. Of course, this shouldn't happen.



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iPhone 11 speakerphone cutting out

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