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Macbook Pro 16 inch Keyboard/Trackpad not functional for 30 seconds after opening.

I have an issue with my Macbook Pro 16 keyboard and trackpad not working, it seems like a few others have had similar issues, but with no solutions. The issue occurs mot often after it has gone into sleep mode, the keyboard and trackpad are disabled/not working for 15 seconds - 1 minute. Closing the laptop and reopening it doesn't resolve this issue; I still have to wait some time before I can use it. Interestingly enough, the Touchbar still works fine while the keyboard/trackpad is disabled.

Occasionally a screen comes up with looking for bluetooth keyboard, occasionaly there is also a lag and the track pad costs out without the computer going to sleep.


External mice/keyboards work fine when the computer wakes up.


As with other people on other threads, this issue has persisted since I picked up the machine. I thought that MacOS updates would solve this issue eventually, but I'm still having the issue.

It almost feels like a hardware failure like a doggy cable.

I have also occasionally noticed pops in the audio during these issues. i don't use a external keyboard or mouse, usually and bluetooth is not paired with anything.


Anyone else having this issue? Anyone have a solution?


System Details:

  • Macbook Pro 16-inch, 2019
  • macOS Catalina 10.15.5
  • 2.3 GHz 8-Core Intel Core i9
  • 16 GB RAM


similar threads here have not been answered.

https://discussions.apple.com/thread/251038907

Posted on Jul 21, 2020 3:28 PM

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2 replies

Jul 24, 2020 5:12 PM in response to dan334

Hi dan334,


Thanks for using Apple Support Communities. It sounds like you’re having trouble with your keyboard and trackpad on your MacBook Pro. We’re happy to help.


First, update to the latest macOS Catalina version to see if that helps:


How to update the software on your Mac - Apple Support


Next, try rebooting in safe mode:


How to use safe mode on your Mac - Apple Support


Then, try resetting the SMC:


How to reset the SMC of your Mac - Apple Support


Lastly, see if the behavior continues in a different user account:


How to test an issue in another user account on your Mac - Apple Support


If none of the above resolves your issue, contact Apple Support.


Take care.

Macbook Pro 16 inch Keyboard/Trackpad not functional for 30 seconds after opening.

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