Kurt Lang wrote:
I said this because you told me, in fact you stressed it, that it was the OS that was getting updated, not iTunes. This is clear from your post of July 28, 2020, 8:47 AM.
nd in the whole process, the mac and the Apple support pages never tell me what's being updated.
It isn't important to the user to know exactly what's being updated. Would it really help you to know things like framework files are being changed, or other hidden elements of the OS you never see, or maybe never knew about to begin with. We don't need to know every minute detail.
It was an example! I have no idea what that particular update does in its entirety. You made a big deal about wanting to know what it's updating. The point was, pretty clearly, you don't need to know! The update is going to make whatever changes its written to do whether you know what those changes are going to be or not. And knowing almost never tells we general users anything useful. Do you know what framework or other files do what? There are thousands of them. Even Apple's engineers don't know everything that's in the OS. One group focuses on ColorSync, another on the browser, another on networking, etc.
I wasn't asking about an example. I was asking about my particular situation. And I explained why I need to know. I'll not repeat it.
o, and I didn't ask for that. … I can't tell if all it tells me is that it's going to do a software update.
Um, that's why people who run a business, like me, make a complete, restorable backup before applying updates. If the update breaks critical software you use, you can get back to where you were in a short amount of time.
A short amount of time? I did a Time Machine restore once and it took like 6 hours. Your customers are very patient.
'd like to know if it's updating or upgrading the OS (I'm sure those terms are sometimes used synonymously), which would likely take at least 35 minutes, …
And I answered that, but you make no mention, or give any indication you read it. Instead you wrote this novelette.
Also it goes against the caution we're encouraged to have when using computers. "Sure, I don't need to know what it does, I'll just run it no matter what!"
Who said that? It sure wasn't me.
Uh, you said, "Either run the update or don't." What exactly am I to base this on? "It's done when it's done." You get paid what you get paid. I think you'll want to know what you get paid.
o you've never done an update or upgrade and have something break? Obviously you don't use Final Cut, at the very least.
I use the Adobe CC suite, Quark XPress, i1Profiler, MS Office 365 and lots of other apps I need for my business. Yes, I have had updates break things, and sometimes that's from a third party vendor. That's why you always make a restorable backup first.
Again, you have patient customers. Regardless, it would've saved a lot of time if it simply told me it would only update iTunes. As I said above, I've done a Time Machine restore. It took something like 6 hours. Albeit that was on an older mac. Still.
And in some cases something could go wrong that's not easily anticipated. Then you use your backup. But this is not such a case!
Hey, if you and your customers are happy with easily avoidable 6-hour delays (at least in a case like mine), that's your business. And there's risk involved, too. Suppose the backup is corrupt. Then what? OK, maybe you backup to multiple disks. I can only afford so much after my wallet was drained by buying the mac in the first place! (^_^)
I'm not telling you how to run your business. You asked why I want to know and gave you reasons and you continue to insinuate that I am being unreasonable about it. So be it.
