Syncing problem/ih0one not discoverable

Hi- I have a new iphone 11 and anew AirMac Book. I have connected the two devices (brand new USB-C to Lightening cable) , and the phone is charging. But the phone does not appear in Finder or iTunes., therefore unable to sync.

thanks in advance,

MacBook

Posted on Jul 31, 2020 3:34 PM

Similar questions

iPhone 11 Pro won't sync with MacBook hi I can't seem to sync my phone with my Mac book.keeps flashing with th "trust my computer"logo momentarily.iv been through most of the fixes online that could find such as reset privacy setting,reset network setting, made Sure iPhone and Macbook was up to date.reset both devices.updated iTuness although I don't think its needed.i have MacBook monetary 12.4 installed and iOS 15.5 on iPhone.any helper would be great thanks rob
854 1
The iPhone “iPhone” cannot be synced. The required file cannot be found. Trying to sync new iPhone 12 to 2015 Macbook 2.2 GHz Quad-Core Intel Core i7 running Big Sur 11.5. I get this message: "The iPhone “iPhone” cannot be synced. The required file cannot be found." The articles I'm seeing online are as old as from 2010. This is 2021. Anyone know how to fix this?
649 1
Cannot sync iPhone 6 to Macbook Air M1 I am trying to sync my iPhone 6 to a Macbook Air M1. It has synced a few times but it is intermittent and recently it simply does not sync. The iPhone 6 appears in Finder named correctly but the window just shows "Loading" with the rotating 'hourglass' symbol forever. I have tried the following: Cleaning socket in iPhone Both USB-C ports on the Macbook A new USB-C to Lightning cable Resetting privacy options on iPhone 6 Ensuring iPhone 6 and Macbook OSes are up-to-date Nothing seems to work. Any help appreciated.
1651 3

1 reply

sberman

Level 10

272,520 points

Jul 31, 2020 3:48 PM in response to retiredandoutofmyleague

Be certain the iPhone is unlocked.

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Syncing problem/ih0one not discoverable

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up