Apple Podcasts Not updating for some users

FYI - Apple Podcasts pages are not updating for some users.

If your latest episode was published over 6 hours ago and not showing you are likely part of this issue.

First - check your RSS feed and if the episode is live in the feed you are likely ok.

Second - Validate your RSS feed at one of these two places:

https://castfeedvalidator.com

https://podba.se/validate/

If your feed is valid and your latest episode is in the feed - then it is on Apple's side and they are looking into this issue over all.

Nothing you need to (or can) do - but NOTE - Anyone subscribed to your podcast is getting the latest episode just fine. It is only not showing on the Apple Podcasts page.

Again this is just happening to a small % of shows - and it is across all Podcast hosts. But if your show is one - feel free to post your RSS feed URL and your Apple Podcasts URL below. That will give Apple more to look at.

Rob W

Posted on Aug 6, 2020 10:36 AM

Top-ranking reply

Robert Walch Author

Level 4

2,538 points

Posted on Aug 12, 2020 9:17 AM

Apple just said it is fixed - and anyone not seeing their latest episode and have not published anything new since August 7th - should go into their Apple Podcasts Connect account now and click on "Refresh Feed" and their show should then update "shortly" - which I guess means 1 to 3 hours?

I would recommend - if you are not seeing your latest episode regardless of when you last published an episode (outside of a <6 hours ago) - just go in and click on "Refresh Feed" in your Apple Podcasts Connect account.

Rob W

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Similar questions

34 replies

Sep 24, 2020 1:40 PM in response to Lindsay Lyman

The episode was posted only 13 hours ago: it can take up to two days for a new episode to appear in Apple Podcasts/iTunes Store so there's nothing unusual in its no having appeared yet. As it can be subscribed to the feed is obviously OK so it should appear in the next day or so.

Robert Walch Author

Level 4

2,538 points

Sep 24, 2020 1:45 PM in response to Lindsay Lyman

Your artwork is out of spec. The file size for the artwork is >500 kb.

Please update your artwork - making sure the file meets ALL of these specs:

1,400 x 1,400 pixels min to 3,000 x 3,000 pixels max - SQUARE

.jpg or .png

RGB

AND

<500 kb file size

And make sure your file name is different then the current file name. When your artwork is >500 kb - it can cause Apple to not update.

Rob W

kilian_x

Level 1

8 points

Dec 3, 2020 6:51 AM in response to Robert Walch

I have this problem. Feed is valid and latest episode is in the feed, but it doesn't show up on Apple Podcasts when people who are not yet subscribed look it up. Could you please look into it so that the correct recent episode gets shown to the non-subscribed users? Thanks!

RSS feed URL: https://anchor.fm/s/38ec0a94/podcast/rss

Apple Podcasts URL: https://podcasts.apple.com/de/podcast/making-it-real/id1539387050?l=en

Aug 18, 2020 10:15 AM in response to Community User

Episode 2 is showing in Apple Podcasts - this is actually pretty quick: it can take up to a couple of days for new episodes to appear.

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Apple Podcasts Not updating for some users