Why is my iPhone silencing calls?

rosyn68 wrote:

Oh my calls are being silenced what can I do about it

Start by reviewing the post in this thread marked "Apple recommended". Then, take a look at some of the other suggestions made in the 15 previous pages of this thread.

Checked all of apple’s suggestions. Didn’t work! Tried the posters suggestions with after the new update, and it worked. Now here is a little feedback for apple. Because of your new update. My court case to establish paternity for my son was VIA Telephonic, and your Update SILENCED MY COURT CALL. Maybe next time you put some BS in an update, post an Attention: on social media or whatever. You know how to get your message out.

You are a genius. I had no idea Apple added this “feature “. My wife was my designated driver for a outpatient procedure and the hospital could not reach her because their numbers was not part of her contacts. This can be a dangerous add that needs to be rethought. Good idea to reduce spam but emergency calls will be missed.

I've been having the silent caller issue for a while. A temporary fix I came across is to go Mobile data > Mobile data options > Voice and data > change down to 3g. It works but at some point (after a switch off?) the problem returns. Grim that such a piece of so called high tech fails on making a simple phone call. I don't know where the fault lies - Apple or the network provider.

(Mobile data = Cellular data in US)

My iPhone X had the call volume cutting out problem. I tried everything but ultimately what my solution was, was to get a new iPhone 12. Yes, suckered again. It was obviously a big known issue which Apple ignored.

Yeah, I looked at all that, none of it was helpful. The phone silences *ALL* calls, the ringer volume is well up, other kinds of sounds come through, *NO* calls are being blocked, etc. Really frustrating.

[Edited by Moderator]

In newer updates of iOS , the setting is called “silence unknown callers” and it lives outside of do not disturb. Just pull down your settings menu to get to search and type that in. This has caused me so much pain and missed calls from bills etc and people thinking I’m “hard to get ahold of.” I thought it was something in my do not disturb settings and changed things there, but the whole time it’s a whole hidden setting iphone never asked me to activate or suggested. There is also a weird setting that automatically calls back missed calls. Forgot where that is but I found it in help here,

I have an iPhone 7 and the Silence Unknown Callers can be OFF or On and the only calls Ringing are ones in my Contact list. I'm new to Smart Phones and iPhones. I've seen a few replies that mention the software updates and I don't remember which one caused my problem. Does Apple have a site to help us troubleshoot things like this?

I didn’t know it happened on an update and couldn’t figure out why I wasn’t getting anyones calls. This was exactly the issue I had too and couldn’t figure out. “Silence Unknown Callers”. Thanks for posting this!

Silenced on Apple Watch- My solution to the same problem was that I had unknowingly silenced on my Apple Watch. Swiped up and saw the red bell. Turned it off and right away my contacts no longer saw the silenced notifications.

Hope this helps somebody.

I just figured this out.

Go to "Settings", scroll down to "Phone" and open that up. In the 4th widget box down is "Silence Unknown Callers". If you select that you can turn it on and off. If someone is not in your contacts, that is considered an "Unknown caller" and therefore silences the call.

Hope that helps.

FireEscape133 wrote:

Go to "Settings", scroll down to "Phone" and open that up. In the 4th widget box down is "Silence Unknown Callers". If you select that you can turn it on and off. If someone is not in your contacts, that is considered an "Unknown caller" and therefore silences the call.

The original poster, to whom you replied, had this to say on 09/30/2020 the last time this same suggestion was made:

That didn't fix the issue. Silence Unknown Callers is off, and no one is being blocked.

This resolved my problem. With all the spam calls I made the decision to turn ON the “Silence Unknown Callers”. That was a mistake. It silenced “good” unknown callers as well as the bad. Guess I need to suffer all the Spam in order to get the helpful.

I looked and sure enough my silence u known callers was on so I turned it off and now it works. I was missing calls from my doctors. Also my vm didn’t work and I had to fix that too. My calls weren’t being forwarded.

Mine is also not ringing thru all of a sudden and I just had an update. It doesn’t chime when texts come in and/or ring when calls come thru, I checked all my settings too! The next thing I know I’ve missed 8 calls and 10 texts. What’s up??