Bootcamp Windows 10 iMac 27" 5k Desktop Resolution and Active Signal Resolution not matching

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Level 1

8 points

Bootcamp Windows 10 iMac 27" 5k Desktop Resolution and Active Signal Resolution not matching

Recently got Windows 10 using bootcamp and everything was fine but when I tried to start Valorant, there were two large black bars at the top and bottom, screen was stretched and would not let me click. Mouse would also not move past about 2/3 to the right of my screen.

I checked my display settings and found that desktop resolution was 5120x2880 but active signal resolution was 2560x2880. Tried to change the res through "display adapter properties" then "list all modes" but each time the active signal resolution would either never match the desktop one or would stay 2560x2880. Can anyone help??

Posted on Aug 11, 2020 1:12 PM

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Answer 1

Loner T

Level 9

59,513 points

Aug 20, 2020 9:41 PM in response to l44_

l44_ wrote:

Display Res and Active Signal Res now match on a few resolutions but the Valorant screen remains the same with the black bars and inability to click.

What are the resolutions supported by Valorant? Does 1080p setting remove the black bars.

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Answer 2

l44_ Author

Level 1

8 points

Aug 25, 2020 6:21 PM in response to Loner T

1080p does not work, it changes my Active Signal Res to 2560x1440. Here are the resolutions supported in Valorant: https://support-valorant.riotgames.com/hc/en-us/articles/360049670134-Supported-Resolutions-in-VALORANT . Desktop and Active Signal Res match on 3840x2160 and 2560x1440 for me but it doesn't seem to impact Valorant so the bars and stretched screen remains.

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Answer 3

Loner T

Level 9

59,513 points

Aug 25, 2020 11:34 PM in response to l44_

l44_ wrote:

1080p does not work, it changes my Active Signal Res to 2560x1440. Here are the resolutions supported in Valorant: https://support-valorant.riotgames.com/hc/en-us/articles/360049670134-Supported-Resolutions-in-VALORANT .

OK.

Desktop and Active Signal Res match on 3840x2160 and 2560x1440 for me but it doesn't seem to impact Valorant so the bars and stretched screen remains.

In 16:9, both these are supported. Check the aspect ratio.

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Answer 4

Loner T

Level 9

59,513 points

Aug 11, 2020 9:59 PM in response to l44_

Does 'List All Modes' show 5120x2880 resolution? Do you have the AMD driver installed?

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Answer 5

l44_ Author

Level 1

8 points

Aug 12, 2020 12:55 PM in response to Loner T

Yes it does and I do have the driver installed. I've selected the 5120x2880 resolution option but the Active Signal Res stays the same as before.

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Answer 6

Loner T

Level 9

59,513 points

Aug 12, 2020 4:00 PM in response to l44_

If you do not use Valorant, does Active Signal Res match the Display Resolution?

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Answer 7

l44_ Author

Level 1

8 points

Aug 12, 2020 6:48 PM in response to Loner T

In settings the Active Signal Res always says it isn't the same as the Display's but everything still works fine. The two black bars I talked about also take up about 1/4 of the screen each.

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