You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot open locked notes after updating IOS

I recently updated my iPhone 8 from IOS 12 to 13, I had notes that were locked with a fingerprint and my 4 digit pin. After updating, it requires a password and doesn’t allow the use of my fingerprint. My Apple ID password or pin won’t work.

iPhone 8 Plus

Posted on Aug 12, 2020 2:37 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2020 2:50 PM

Try any previous passwords you would have used. There's no way to recover it.

1 reply

Cannot open locked notes after updating IOS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.