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Level 1

4 points

Screen not working

How can I back my phone up if the touch screen doesn’t work any more before I send it in to get fixed

iPhone 11, iOS 13

Posted on Aug 16, 2020 8:14 PM

Top-ranking reply

Level 10

149,862 points

Posted on Aug 16, 2020 8:18 PM

You cannot. You will need to screen to be functional. That backup should have been done before the screen stopped functioning.

Axel F.

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