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talin3 Author

Level 1

39 points

Faulty keyboard and trackpad post sleep - Macbook Pro 16 inch

Hi everyone,

The keyboard and trackpad on my 2019 Macbook Pro 16 inch works perfectly on startup, but if I then close the laptop lid and come back to it later, it fails to reactivate.

The computer realised that it doesn't have a connection and so the 'connect to a keyboard' dialogue pops up.

I then have to either plug into external keyboard/mouse or hard restart the computer.

Is anyone else having this issue? Any suggested solutions?

Thanks.

MacBook Pro with Touch Bar

Posted on Aug 17, 2020 11:33 PM

Best reply

Sharhari

Level 5

6,293 points

Posted on Aug 18, 2020 12:43 AM

Have you tried resetting the SMC of your Mac?

How to reset the SMC of your Mac - Apple Support

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Faulty keyboard and trackpad post sleep - Macbook Pro 16 inch

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