Video option gone

Hi Loganberry2007,

Thank you for posting in the Apple Support Communities. We see no one has responded to your post yet. To assist the community in replying, you might consider providing more information about what you’re experiencing. Including the following details in your post may be helpful:

If you receive an error message, what does it say? Which software version?

Is this in the Camera app only?

The more information you provide, the better chance the community will be able to offer some additional guidance.

Have a great day!

Here is how I fixed this issue. 1. Open settings and click on camera. 2. Click on “Preserve Settings”. 3. Make sure “Camera Mode”, “Creative Controls” and “Live Video” buttons are green. Video button option returns

I updated my iphone 11 to ios 14.2 and all of a sudden I don’t have a video option available on my camera app.

Is there any solution for this??

Open your camera and the white “PHOTO” button will appear; HOLD THE BUTTON and the camera will begin recording; let go of the button and the recording will stop.

if you want continuous recording without having to hold the button down:

HOLD THE WHITE SHUTTER BUTTON; begin the recording; then swipe right, and the recording will continue.

Must be something Apple did with the latest update.

Camera APP has no video nor slo-mo recording functions. I tried both methods given in the replies to your thread. The first advise to resolve this problem works!

Go to Settings -->Camera-->Preserve Settings; make sure Camera Mode, Filter are all turned on.

Preserve settings fix mentioned in the thread didn't fix it. Rebooting the phone fixed it. This is 100% a bug and it won't get get team's visibility here. Please send this to their feedback link here.

It did not work for me bro!!

Go to Preserve Settings in the camera settings section...You'll see it over there. Its an option YES, but still this solution didn't work for me so yeah...I mean I do have a video option now, cause it magically keeps on reappearing and disappearing again and again. The temporary fix is restarting the phone. Apple will prolly come up with an update soon which fixes this issue. (Hopefully)🤞🏻

Dude the only temporary fix is restarting your iPhone....Otherwise I just leave my iPhone idle for a few hours and the video option just magically appears on its own. I hope Apple brings up something in its next iOS update. And yeah the answer to your question, apple hasn't popped up in this chat yet to give us an official conformation of any of this. So yeah we can only hope for something. Nothing is official 🤷‍♂️

I have iPhone 12 Pro Max on IOS 14.3. This afternoon my camera no longer has video option either. I turned it off and on. And I came back. But when I received a call it went away again. Is there a fix for this?

I have the same problem with my iPhone SE 2020 and my partner has the same problem with his iPhone 11 you can take a video by holding the camera button down and slide to lock to constantly video the problem is once you have taken the video and watch it back the video has no sound.

_beyousid_’s screenshot showed the active call indicator. Because the microphone is being used by the call, it cannot also be used to record the audio track for a video recording. Hang up your call and try recording again. If you are not in a Cellular, FaceTime Audio, or FaceTime Video call, are not using a 3rd party app for any type of call, and have no application using your microphone in the background (a call will show a green bar at the top of your screen on a Touch ID iPhone, and a green Bible around the time stamp on a FACE ID iPhone) you’ll need to turn your iPhone on and off by holding the Sleep/Wake button, swiping the onscreen slider, then holding the Sleep/Wake button again to power your iPhone back on. If the Camera app stop will not record video, force restart it. The method by which you force restart an iPhone varies by model, so, if you don’t know how to force restart your iPhone, search for “force restart [your iPhone model]. If you don’t know what model iPhone you have, go to Settings>General>About and you will see your iPhone’s model name among other listings; the model name is what you’ll need in your search. If you still need help with a force restart, chat with Apple support or call at 1(800) MY-APPLE (1(800) 692–7753).

Big picture: if you have something, app, call, etc, using your microphone, video won’t work. Close all apps that may be using your microphone, power cycle, and force restart your iPhone, if necessary. Contact Apple via chat or call at 1(800) MY-APPLE (1(800) 692–7753) if you need help with any of those steps or if they don’t work. Try using your Camera App’s video function and see if it works, now.

I’m not sure but I read it has something to do with the latest update. I followed the above steps and it didn’t works, so I turned my phone off and back on and the video camera was back on. Hopefully that helps

This has been happened to my iPhone 11 every few days since update a couple of weeks ago. I'm able to fix it by rebooting the phone (off/on) but, always seems to happen at the worst time and is actually getting rather annoying. I've had this phone for about 18 months with no problems whatsoever until now. Kind of make one wondering if it's part of Apple's overall plan to get people to buy an upgrade every 24 months or so. :-(

My iPhone 12 is not even a month old. Today i tried to take a video and suddenly the video button is gone!!! I could not shoot the video, the interesting scene was gone. After about 5 minutes I checked again and the video option was back. i fail to understand this new phone. I am very disappointed with what happened today. I missed an opportunity to record something rare and beautiful. What a shame after paying almost 1000k for this phone. I know it will probably happen again. I have no confidence in my brand new phone! What will happen a couple more months down the line???