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I no longer have a video option for my iPhone 11 Pro Max and the only way I can record is by holding my shutter button. Does this only affect the 11 series and any ideas to see if it’s just my phone? Should I go to my nearest Apple store and see what they say? Anything to help me sort this out or something like that please reply thanks.
Hi Loganberry2007,
Thank you for posting in the Apple Support Communities. We see no one has responded to your post yet. To assist the community in replying, you might consider providing more information about what you’re experiencing. Including the following details in your post may be helpful:
If you receive an error message, what does it say? Which software version?
Is this in the Camera app only?
The more information you provide, the better chance the community will be able to offer some additional guidance.
Have a great day!
I, too, had my video disappear. I did everything suggested on here and it would come back and then disappear again. Actually, it only disappears when I am on an active call. Once you disconnect the call the video option appears again. After inquiring to my teenager about why this was happening, he said it's so that you don't record the conversation you are having?? I am not certain if that answer is correct, but I do know that when on an active call the video option disappears and when you disconnect the call it comes back.
I force-closed all apps on my iPhone 12 Max, and the video option reappeared. None of the other suggestions worked. Restarting the phone would work for a while, but then the video option would disappear again. I've been having a problem with CarPlay that I now think is related to this one - even though I do not have any active calls, CarPlay would detect that there was an active call and prevent any other audio from playing. I'd have to restart my phone to end the phantom "active" call, but it would soon happen again. I'm hoping that by closing all of the apps that were open in the background, whichever app was causing the phantom active call is now closed and the problem will not keep reoccurring.
This was posted below and worked on my iPhone 12;
Open your camera and the white “PHOTO” button will appear; HOLD THE BUTTON and the camera will begin recording; let go of the button and the recording will stop.
if you want continuous recording without having to hold the button down:
HOLD THE WHITE SHUTTER BUTTON; begin the recording; then swipe right, and the recording will continue.
Yes, I am seeing the same thing with my phone as well. As soon as I did the update to the IOS 14, my video option to record has disappeared as well.
Me too. iPhone 8 Plus. Upgraded to iOS 14 and there’s no video or slo mo option now.
Just noticed the same thing on my iPhone XR...Video option disappeared. Rebooted the phone and the option reappeared.
Same phone iPhone 11 ProMax video button GONE. Now what?
It happened with me also. I tried the method that syoung3402 suggested but unfortunately it did not work. What can i do?
The fix mentioned before where you go into setting and make sure it’s all green/on one of the buttons doesn’t appear for me... I have an iPhone 8 if that makes any difference.
After the new update I am going through the same issues with my camera, some options including video disappeared.
Thank you. It worked.
Wow! Thanks, it helped !
I have tried everything, and only restarting my iPhone XR works.....or after 2 or 3 hours of inactivity the video button magically appears. Not satisfied apple please FIX IT!!!!
That did not work for me. I don't see a "Creative Controls" button. <sigh>
I also have no video option on my iPhone 8 Plus. When I open my camera, there is no video.
Video option gone
