In settings on my iPhone 8 full trust for root certificates has been enabled/ toggled as on. This option to toggle it as off has been greyed out and I cannot acces this selection to turn this trust level of root certificates to off.

How do I change the above trust level if it is a concern and does the above indicate that my phone might have been hacked

iPhone 8, iOS 13

Posted on Aug 30, 2020 5:35 AM

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Question marked as Top-ranking reply

Posted on Aug 31, 2020 7:13 AM

Hey Leonidus77,


It sounds like you have some questions about root certificates on your iPhone. We can understand wanting to know more about that. We want to help.


Some root certificates are trusted automatically as they are a part of iOS. You can learn more about that here: Available trusted root certificates for Apple operating systems


You may have a profile installed on your iPhone or enrolled in Mobile Device Management. This is often the case if the iPhone is associated with a school or business. A profile or Mobile Device Management can add trusted certificates and change the available options that you can adjust in Settings. You can check to see if you have a profile installed in Settings > General > Device Management. You can learn more about that here: Install a configuration profile on your iPhone or iPad


Thanks!


19 replies

Aug 31, 2020 9:17 AM in response to Leonidus77

Leonidus77 wrote:

Hi Lawrence, thank you for that, but if that is the case, why can I not change the trust level of the root certificates? I did some reading and this is what I found. I refer to the last paragraph in the attached screenshot.

You can’t change the trust level of Apple installed certificates. If you install your own certificates you can change the trust level. There is no switch on my phone to change trust level, and there shouldn’t be on yours either.


The only way your phone can be jailbroken is if someone who knows how to do it has physical possession of the phone while it is unlocked. They would need 15-30 minutes. If you think this is a possibility restore the phone to factory settings—>Restore your iPhone, iPad, or iPod to factory settings - Apple Support and do not restore your backup.



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In settings on my iPhone 8 full trust for root certificates has been enabled/ toggled as on. This option to toggle it as off has been greyed out and I cannot acces this selection to turn this trust level of root certificates to off.

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