iPhone keeps freezing after iOS 14 update

Pro Max keeps freezing for seconds... Did the restart for times won't fix it... And don't want to do a factory reset.... Hope gets the iOS 14.1 soon.... Shame on you, Apple, Shame on you.... I need iPhone 12...

Before you consider upgrading think about the problem a little more. You have an iPhone X which just 3 years ago was marketed as a very expensive cellphone with the latest technology described as ground breaking. The phone, like all the others mentioned in this thread, worked perfectly well on IOS13 - the problems only started since moving to IOS14 (I say ‘moving’ because 14 is certainly not an upgrade because of its many faults). Apple has replaced your phone with another X which suffers exactly the same problems. Therefore, it cannot be the phone that’s the problem.

There are many others on here suffering the same problem with a range of phone models: some are less powerful than X, but owners of 11s and 12s are also suffering. Even buying a new phone doesn’t guarantee that you won’t get the problem again. Therefore, it is very likely that IOS14 has a number of faults that cause the problem.

Now ask yourself why does the problem happen, and there can be 2 answers:

1. Apple hasn’t resolved all software faults in IOS14 and these faults cause the stalling and crashing problems, or
2. It is well publicised that Apple has a history of deliberately throttling the performance of older models to encourage owners to buy new models - remember BatteryGate?

Perhaps Apple is doing it again?

https://getsupport.apple.com/?caller=psp&PRKEYS=PL133

i think this will take you to the area you want to be in.

1. Tap the device performance icon

• tap the right problem (I did application or system unresponsive)
• It came up with the options of being able to contact through chat, with is through msm messenger, or call.

The first morning after I updated two iPhones, 11 pro and 11 pro max, both kept freezing. But, by the end of the day and now, that has stopped! Could it be that ‘things’ that were working in the background to complete the installation caused the problem?

Anyone else have this miraculous fix?

It happened to both of my phones but stopped freezing by the evening. I figured it was freezing because it was still doing work inside to update everything. We used to see that on the screen but not this time. I did mine in the evening and by the next evening it was perfect and continues to be so. Good luck.

It happened to both of my phones but stopped freezing by the evening. I figured it was freezing because it was still doing work inside to update everything. We used to see that on the screen but not this time. I did mine in the evening and by the next evening it was perfect and continues to be so. Good luck.

Right after I answered you, my phone froze once - in the Apple discussion group, no less. I swiped it away and all good again. I believe they are beta testing 14.2 now (never saw a 14.1). Good luck....Apple always comes through in the end.

i am a little concerned about battery use. Both my phone and watch seems to be not doing as well as before. I’m in a ‘wait and see’ mode.

Try to be patient as it might still be updating behind the ‘scene.’ Read the other comments. Many of us had the same problem that seems to fix itself after a while-depending, I guess, on the number of apps and information on your phone. Good luck.

I’m very annoyed by this. Installed iOS 14 about three or four days ago on my 11 Max Pro. All of a sudden this morning suddenly my iPhone just kind of sputters and powers down. Now I’ve been stuck with the icon screen after multiple re-tries including with an Apple tech. Finally they said to bring it somewhere to be serviced, but because of Covid, the stores are on have very limited hours and the first appointment I can get is a week from now! And of course if I ship it to Apple, it will take 5 to 7 business days as well. I’ve been buying iPhones for something like 15 years and between this and some issues with my iMac, it just seems like Apple’s quality is going down and now their service is pretty weak (and as we all know, AppleCare ain’t cheap). I have left it based on some of the responses other people left, and all that happens is the icon stays on and then once in a while it turns off for a while and the screen goes black and then the Apple icon is back. This has been going on for about four hours.

And I’m sure it’s the same for others as well as me – this just isn’t a case with me not being able to look at the Internet or something. I have an iMac desktop and an iPad For that. But if my phone basically is a brick now, that means I’m driving out and about and should there be any emergency, I’m screwed. Also since when I have connected it to my iMac, it’s not even acknowledging the phone being connected, I have no way of knowing whether or when the battery is going to run out.

I’ve bought the latest model of iPhone for three last few years now and was anticipating buying a 12 when they’re released. But this experience is making me think it might be time to stop getting iPhones. If Apple can’t wait til their updates are actually going to work for people, maybe it’s time to stop giving them $1k a year for a phone.

It’s very odd but that didn’t happen. It stayed on most of the night with just the icon. Today I worked with a tech for quite a while. I used the quick volume up, quick volume down, then hold the power button until the icon vanishes and it’s a black screen and keep holding until the icon comes back and then let go. It didn’t work a couple of times, but eventually it did. So to my amazement, my phone is fine again. I have removed automatic updates to prevent this from happening and basically I’ll keep my fingers crossed everything will be OK.

I was on the phone with apple support for 1 hour yesterday for the same issues my iPhone 10 . Went through a series of steps, including a hard reset an resetting the phone. No improvement.

HELLO APPLE. Fix this

Thanks for the update, it’s great that you got phone working again. I’d be interested to know if that combination of button actuations is a universal fix though. There seem to be plenty of variations of this glitch in the forum. Having to do all that, while trying to make an emergency call would be pretty difficult to do.

IOS v14.0 is behaving more like a beta version of an o/s. Hopefully they do the right thing and tell everyone else not to install v14.0 until they get it sorted.

I couldn’t know if it’s a universal fix. All I know it’s what the Apple tech had me to and I did it several times and it didn’t seem to work. What exacerbated things is that when I attached my phone by the power cord to my desktop iMac, the desktop wasn’t even acknowledging that the phone was attached. It seems that I tried so many different things, it’s difficult for me to pinpoint what finally worked. Somehow for example removing my phone from ‘find my phone’ seemed to clear it so that finally one of those volume up, volume down, power button processes actually worked and I could see my phone on my iMac for the first time in a while. Eventually it allowed me to do an update as opposed to forcing a restore.