Activity GPS issues after watchOS 7 and iOS 14 updates

This morning I upgraded my iPhone XS Max to iOS 14 and my S4 Watch to watchOS 7. I then went for a run, using the Outdoor Run activity on my Watch as usual, holding my iPhone while I ran (as I was listening to a podcast with AirPods). When I finished, everything was recorded as normal, and I could sync the activity to Strava.


Later, I went for a walk. I used the Outdoor Walk activity on my Watch, but this time didn't take my iPhone. When I returned, and attempted to upload the activity to Strava, I received a warning that no GPS/route data was present. I checked the Fitness and Health apps, and sure enough, there was no route on the map - only the starting point.


I spoke to someone at Apple Support and they suggested I turned off/back on a couple of related privacy settings. I have since tried another Outdoor Walk activity, without the phone present, and the problem persists - no GPS/route data.


My wife also tried the same this evening, after upgrading her iPhone X and S4 Watch too. She had the same results - i.e. with just the Watch, no GPS/route information was saved with the activity.


This seems like a bug to me. Has anyone else experienced the same issue, or has any suggestions as to how to fix it?



[Re-Titled by Moderator]


Apple Watch Series 4, watchOS 7

Posted on Sep 17, 2020 1:24 PM

Reply
Question marked as Top-ranking reply

Posted on May 8, 2021 11:43 PM

It also seemed to me, as if turning wifi off on the phone and watch helped. My theory is that the phone doesnt use GPS on an active workout and thus falls back to locating me via nearby wifi SSIDs. This would also explain the extreme rubberbanding of the position indicated in Apple or Google Maps on the phone while a workout is running on the Watch. But some time ago I was pretty sure that I turned Wifi off and still got really low quality of location tracking on a workout....


I think there is something wrong with the phones location API that doesnt want to go into "full power" GPS tracking during a Watch workout so the watch just receives garbage location data...


The only real 100% working workaround is turning on Airplane Mode on the Watch before workouts so it has to use its internal GPS. This has always lead to perfect tracking for me.

Similar questions

1,375 replies

Oct 10, 2020 5:30 PM in response to swarren55

Thanks for posting this, however, Apple should be embarrassed that this is the answer. Reset all your stuff... What a waste and loss of confidence in future “upgrades”.


To be honest, I’ve had some bugs recently with iMessage and stuff, and this is starting to become the answer. Let’s not solve the problem. Just create back-ups and restore every single device. It’ll work great!!

Oct 11, 2020 12:38 PM in response to SlidingShoe

Yesterday I followed the recommendation by Apple to fix the issue. Today my steps on my Apple Watch are finally being represented in the Health app. Ever since the update they have been off by thousands, so I’m hoping this is working. I don’t know if the gps is working yet, so we shall see. I am irritated I had to search out how to fix the issue and that Apple expects me to do all of this. Why didn’t Apple contact me and tell me there is a glitch? For the past decade+ most of my tech is under the Apple platform and it’s the first time I’ve ever wondered if I’m making the right choice.

Oct 11, 2020 1:32 PM in response to Hageltjes

Been watching this thread for a while and commented a couple of times. This issue from Apple is beyond shameful. I would assume most of us with this issue are those who actually use the watch seriously for sport, not just a bit of Yoga and watching your steps. Unlike, it seems, the Apple developers, who either are not allowed out of their bunkers or wore running shoes for a decade or two, so missed a major bug in a watch sold as a “fitness accessory”. In my case I actually sold a Garmin Fenix to move full time to AW after having a 2 for a while that fell by the wayside. In the main the 4 and then the 5 worked well, battery life not withstanding that dropped badly after long rides or runs over 10 miles. So we are now left with a watch that only actually maps anything anymore using the Strava app, just about the worst app integrated into the device ever. Only developers slower with decent features is Twitter. I have a Titanium 6 on order that I’ll cancel if this is not sorted soon and move back to the latest Garmin, the Fenix 6x Pro. Not as integrated, but works. I’ll give works over scribbling text messages on a 1/2” screen. Given we have an update due Wed the ball is well and truly in Apples court. Hopefully they wont hit back with another lemon. Expecting us to wipe and restore devices from the cloud, on our time, is a little akin to us “holding the phone the wrong way”. Piddle poor.

Oct 13, 2020 12:08 PM in response to Hageltjes

As one who came within 48 hours of updating to 14.0 from 13.7, I have been holding off upgrading iPhone 11+AWS 3 until this issue is resolved. I see that iOS 14.1 is out and along Apple Watch 7.0.2, I will be watching even more intently to see if anyone is able to upgrade from 13.7 and 6.2.8 and completely avoid these issues (or upgrade from 14 to 14.1). Or, 14.2 is out in beta so, perhaps, I need to wait for that release.

Oct 14, 2020 9:47 PM in response to charmaine189

Well, if this big fat Apple fail couldn’t get worse, I upgraded to 7.02 and now no activities are syncing to Health or the Fitness app.

Did an outdoor ride in the hopes of the GPS route returning and and an indoor ride and neither have appeared. Rebooted both devices. Nothing.

Syncing is happening because my move and exercise are reflected correctly on the phone.

For now it’s time to retire the Apple Watch and head back to Garmin till they can fix this mess!!

Oct 14, 2020 11:50 PM in response to Hageltjes

Для тех, кто любит проводить свободное время за интересными игровыми новинками, мы создали отдельный раздел, в котором собрали только лучше игры для ПК. Благодаря их детальному описанию, включающему трейлер и технические требования, вы сможете подобрать для себя игрушку по душе и загрузить ее на свой компьютер через ссылку на торрент без необходимости в регистрации. Тут Вы найдете множество PC игр с описанием, видео к ним, в общем, максимум информации и возможностью понравившуюся игру скачать с торрента.

https://pc-igru.ru/


Oct 14, 2020 11:50 PM in response to Hageltjes

Almost a month has gone by since this thread was started.


Based on the comments, people are really upset and concerned that Apple won't provide a working solution to this problem.


I am the only one in my running group that wears an Apple watch, the rest of the runners use Garmin or Sunto.


Does anyone have experience moving from Apple to Garmin/Sunto? What was your experience? Is Garmin a better watch?


I'd love to stay with Apple, but this is ridiculous.

Oct 15, 2020 6:42 AM in response to xChris-1000

It’s a shame and the unpaired/resetting doesn’t work for some of you guys as mine work as normal and I still have all my old workouts data as it was. Only those gps data routes were missing during the watch 7 updates before I resets all.

sure hope apple will come with a fix soon as now I am not updating to the latest os now that my AW5 working normally. Fingers crossed

Oct 16, 2020 1:42 AM in response to daveparkinsonuk

Today was the first time in many years I have gone out without wearing my AW, after achieving all my goals first!! I can’t not do the goal thing. But seriously it has been a been a month since the update which basically stuffed it all. Their software engineers must never use the watch in a way the majority of users do, dah for activities and GPS tracking. I’m hoping ios7.1 due next week will fix it. No way am I erasing and doing a complete install just because of their software engineers stuff up. Get active you guys and use your own product like us in the real world then you might notice you stuffed a good app. Overweight pizza eaters drowning in sugary soft drinks, that’s how I picture these engineers in my head.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Activity GPS issues after watchOS 7 and iOS 14 updates

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.