You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email photo as attachment, not embedded, in iOS 14

I just updated my phone to ios14. I have an hotmail email account I’ve used for years. Before I updated I could email pictures to my work email and outlook account and they would be attachments at top of email. Easy to save, copy, print, etc. Now the pictures show up in the body of the email. Full screen and not easy to work with. Is there a setting I need to change to get it back to the way it sent pictures before I updated. Thanks




[Re-Titled by Moderator]

iPhone 11 Pro, iOS 14

Posted on Sep 17, 2020 7:38 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2022 3:02 AM

I suggest everyone to COMPLAIN!

I believe a shower of feedback can make Apple go back and bring back the most obvious feature ever created since email was created!


Please claim:

https://www.apple.com/feedback/

984 replies

Nov 6, 2020 11:44 AM in response to julieng445

Thanks. Have now looked and tried it. How very clever. Would never have thought of it. A bit convoluted though but at least it works!! The method of accompanying the images with a short video which you then delete is also a solution, but really very silly!! Much better if Apple sorted it rather than all these brainy people working out other fixes!

Nov 6, 2020 10:21 PM in response to Totally_bemused

Like so many things in life, Totally_bemused, it’s all a matter of perspective.


The same has been decried of so many technological advances that I could not do them justice by listing them here.


Suffice it to be said, like I had already pointed out, plain/text email has been going the way of the “Dodo” for over a quarter century now.


All you can do is find a way to adapt.


Note: using a tool for a purpose for which is was not intended, by design, never ends well.

Nov 6, 2020 11:06 PM in response to Halliday

Maybe Halliday works for Apple and is trying to persuade the high percentage of us who think the change is a backwards step that Apple have done the right thing. At least give the user the choice to embed or attach. Unfortunately many of us who use email for business purposes and not just fun need to attach photos like we do files as an attachment, not doing so makes our work more difficult weather or not attaching photos isn’t for what it was intended its what many people need and want.

Nov 6, 2020 11:33 PM in response to Mo7805

First, Mo7805 and @All, as has been pointed out, here, to y’all, multiple times: all photos and other files are attached, regardless how it may appear due to formatting of rich-text (using HTML, by the way, just like for web-pages).


If you are using email strictly for file transfer, you are using the tool for a purpose for which it was not actually designed.


Sorry. Simply the truth of the matter.


There are other tools that were designed more specifically for file transfer purposes.


Especially for business uses, one should learn to use the right tool for the job, rather than simply using the wrong tool just because that’s what you’ve been doing, ‘till now.


I’ve use email for business-like purposes since the early ‘80s.


For business purposes, since the ‘90s, we tended to only use plain/text emails in responding to correspondence using that format. Otherwise, we always used rich-text (HTML).


As time passed, the plain/text usage diminished rapidly.


(Incidentally, while I have worked for many different companies, during my “career” [so-called], I have never worked for Apple or any of its suppliers, or other associated companies. At this point, I’m retired, and glad of it.)

Nov 7, 2020 6:13 AM in response to Halliday

‘Perspective’ it most certainly is, Halliday.


File transfer via email ‘transcends’ the need of ensuring (forcing) all parties concerned to be connected by proprietary file transfer platforms (CITRIX SHAREFILE, DROPBOX, BOX, etc,), which is generally regarded as a top-heavy resource overhead that duplicates an existing facility.


In this particular instance, our use of email may not be as intended in its purest sense. However, throughout life human nature overcomes obstacles and ‘adapt’ a tools use for the benefit of themselves and those around them. This does not necessarily make it wrong, or something that should be thwarted just because the original intended use is viewed by some to have been misappropriated.


It works and works well and is used in this fashion by millions. It should therefore be embraced and enhanced and not ‘decried’ as you put it.

Nov 7, 2020 7:06 AM in response to fhfoote

fhfoote wrote:

yeah, I’m going to start using FTP to send 5 pictures of a building for a prospective buyer. I’ll send the buyer a tutorial in how to configure the FTP for downloading pictures. LOL

Actually, you should be using Dropbox, Box.com, Google Photos or similar. It’s much better for the recipient, because they can view all of the images on one screen. When you upload to Dropbox you can create a shared folder, invite the recipient with a custom message in Dropbox share settings, and Dropbox will notify the recipient by email about how to view it. There are apps for Dropbox, box.com, google photos and many similar apps in the app store, and the apps are free. So is basic dropbox and google photos service, although if you are a heavy user an annual subscription is probably a better idea.

Nov 7, 2020 10:45 AM in response to Beaker911

It’s up to you to research and find the right tool for the job, Beaker911.


Since you are trying to transfer files (photos, more specifically), you should look for such tools.


Since you are wanting to do such in bulk, you’ll want to narrow your search accordingly.


Of course, the nature of the systems at the two ends will, likewise, narrow your search.


The best fit is up to the individual user.


I wouldn’t presume to pick for you.


(I’m sorry you got habituated to the wrong tool, simply because it seemed so convenient, for a time.)

Nov 7, 2020 10:59 AM in response to Totally_bemused

Precisely, Totally_bemused.


You are now needing to «’adapt’ [to changes in] tools use[d] for the benefit of [your]selves and those around [you].»


Adapt or complain (to be seen complaining) or provide appropriate Feedback to the maker(s) of the tools that have been changing to serve other purposes.


The choice is yours.


By the way, complaining to be seen complaining is counterproductive: even if Apple “gleans” anything from your complaining, here, the principle “takeaway”, for Apple, is that you are insufficiently serious about your issue, since, otherwise, you would avail yourself of the provided Feedback avenues.

Nov 7, 2020 1:17 PM in response to JessamineInLondon

There has been helpful suggestions and recommendations provided, by those that aren’t just here to be seen as complaining, JessamineInLondon.


Such even included pointers to the appropriate methods for providing constructive Feedback to Apple.


Complaining here (to be seen complaining) is counterproductive, as has been explained.


We are sorry that we cannot provide y’all with your desired outcome, at this time.

Nov 7, 2020 2:30 PM in response to JasonB5963

Let me try again: The way a picture is handed on the receiving end is up to the the app that is used to display it. Outlook displays pictures in-line in the message. Even if they are sent as attachments.


And, as I said earlier also, ALL pictures in email are sent as attachments even if you can embed it in the message body; how they appear on the receiving end is up to the app that is used to read them.

Nov 7, 2020 2:52 PM in response to JasonB5963

Well, JasonB5963, while Apple Mail shows the attached photos as inline (what you and others are calling “embedded”), both at the sending and receiving end, the attached photos can all be saved at once, if one desires.


As to what Outlook does or doesn’t do, that has nothing to do with Apple, but with Microsoft.


(When I was working in the corporate and government realms, we used Outlook all the time: again, except with plain/text emails, the attached photos would show inline [what you and others are calling “embedded”], both at the sending and receiving end.)

Email photo as attachment, not embedded, in iOS 14

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.