Email photo as attachment, not embedded, in iOS 14

Text 2,

This work around works until Apple resolves this.

My assistant found a work around. Record a 1 second video. Go into your photos and select all your photos and the video send as you used to prior to IOS 14 and they will all go to the email as an attachment. Make it a really short video or it makes the file rather large.

I found a workaround that is working well for me. Instead of sending them to your email through the email app, send them to your email address with the Messages app. It sends them as attached .jpg right to your email.

Don’t email Apple, they are apparently not reading those. Call them, talk to a live person, and let them know how this is affecting your company and your business.

Bad advice.

Apple reads as below as has been advised numerous times.

Feedback for Apple goes here >>> http://www.apple.com/feedback/

The phone advisors are not channels for Feedback. They provide technical support for issues with solutions.

They are not tracking "me too's"

It may make the caller feel better, but it's not how Apple asks for Feedback.

From Apple's home page.

https://www.apple.com/contact/

Sorry again! I didn't install Gmail on this iPhone, because I know that the attachment actually works as an attachment!

I'm referring to Apple Mail, native to iOS and MacOS. In it, the photos become embedded in the text and not as attachments.

From what I understand the formatting options are no longer available we have no choice. The photos are only embedded and we cannot choose to have them be attached as separate JPEG files. I do not want our photos to become part of the actual message formatting, but separate and attached.

Has a solution been provided by Apple? I googled looking for a solution and I came across this original question which was posted 2 YEARS ago! I am getting really frustrated. I’m hoping that perhaps I’m missing something obvious, but I have occasions where I’m asked to specifically send photos/documents as attachments. No matter what I do they only send as embedded and I keep getting told I need to make it an attachment. I’m not technologically savvy so any help is appreciated!

All I'm seeing is clunky work-arounds to Apple's screw-up on this update - it's been over a year and this problem hasn't been fixed?!

APPLE Support: why isn't there an easy way to override this nonsensical email behavior that you created?! You took something that worked easily and efficiently prior to the ios14 update, turned it into a headache, and yet you're just ignoring the outrage from your customers!!

There's really no better way than jumping through a bunch of artificially absurd hoops just to save a photo out of an email, and after you do all that you've still lost the picture's original name and attributes???

Seriously Apple, what were you thinking?? It certainly wasn't customer satisfaction.

This is a user-to-user support forum, Raasay1.

As I explained on another issue, where many people were simply using this forum for complaining: whether Apple may “glean” any information about user complaints here, or not, their principle “takeaway” would be that users who simply use this forum for complaining, rather than using the Apple provided Feedback avenues, are obviously not serious about providing Apple Feedback, but simply wish to be seen as complaining.

Simply find the appropriate feedback mechanism, from Product Feedback — Apple, and let Apple know your Feedback!

Anything else is not accomplishing anything constructive.

I had this same issue. I spent 1 hour on phone with apple support and they said there is nothing they can do to revert back to being able to send picture as an attachment. they told me to put in a feedback as this would be the only way apple might improve on next update. https://www.apple.com/feedback/

Please everyone, supply feedback to change this back!

I think you are missing something. I, like JLetiner and others used to take a picture and send to ourselves. This email showed up on Microsoft outlook as an email with attachments. I did it as recently and Nov 4th. Now, after updates to iOS 14 or so they are embedded in email and cannot be cut and pasted or opened in a picture viewer.

I have personally not updated my outlook, just iPhone iOS. I spent 1 hour on phone with apple support and they said there is nothing they can do to revert back to being able to send picture as an attachment. they told me to put in a feedback as this would be the only way apple might improve on next update. https://www.apple.com/feedback/

Or Apple just could give the users the power/option to change the text format to different settings like plain text / rich text / html on their native App like any other Mail Client.

The issue in iOS14 now is, that when you "insert" a photo into a mail, the formatting automatically changes from plain text to html.

Now comes the real issue and that is that the end user cannot revert it back to plain text in the format settings, as a work around.

With the html formatting the picture gets injected to the html <body> as an inlineattachement, that's why users don't receive it as an attachment in their favorite mail client.

A similar issue like this was in MacOS in back like freaking 2012!

It’s unlikely that Apple will revert to an obsolete technology, but you can always ask: https://apple.com/feedback

And you are wrong; the image is still an attachment, and any competent email client (which excludes Outlook, unfortunately), can still download the attachments, as I demonstrated quite clearly in this post: https://discussions.apple.com/thread/251807601?answerId=253882885022#253882885022

I contacted Apple Support and this is the response I got regarding the embedding of photos.

"yes, so looking at this a little deeper that is the expected behavior. It seems to be the new way of e-mailing within iOS 14. As of right now, it will show as embedded. If you are accessing via webmail hovering over the photo with your mouse will allow you to download". No option to attach anymore.

I have logged a request at the Apple feed back link. I would suggest that every one do this, as the more complaints they get the more chance of them fixing this.

https://www.apple.com/feedback/mail.html

Thanks.

I have recently encountered the same problem with my pics now being embedded in my outlook email versus being sent as attachments. I have used the same workaround described that includes creating a small video and sending it along with the pics to outlook and I can confirm this works too. I have called Apple Support and have expressed my concern about this issue. I was not happy with their canned response. To paraphrase: the situation we are encountering is now the the current standard. Basically, it is what it is. I then escalated this to a supervisor and received the same response. I believe that the best way to draw attention to this matter is to contact www.apple.com/feedback and leave feedback regarding this issue. It is my understanding that this concern will be escalated to the correct technical group that might be able to rectify this situation. I am hopeful that more dissatisfied iPhone users will share this feedback via this method which will create even greater awareness. There is strength in numbers. Hang in there.

nicncrs wrote:

Same problem here, after the update, it is extremely frustrating and time consuming for something that should have never been touched

“Never have been touched” Really? You mean that we should all be using IBM PCs with MS-DOS, because it worked, and Windows broke a lot of what it could do? Technology changes constantly, there are newer standards, and if you don’t update to them (as Microsoft apparently hasn’t) there will be no progress. While Apple is frequently on the leading edge of standards and technology advances, everyone catches up pretty quickly. Microsoft usually being the last.

What has happened in this instance, for people who haven’t yet read this thread: All photos sent via email have ALWAYS been sent as attachments. That hasn’t changed. Apple Mail still sends photos as attachments. The only change Apple has made is adding a tag to rich text email that says “Display that ATTACHMENT in the body of this message right here.” But it is still an attachment, and any competent email client receiving it should allow all attachments to be downloaded in bulk. Like Apple Mail does on iOS and Macs, as Thunderbird does, as Opera Mail does, as gmail does. The only one that doesn’t offer that option is Outlook. Even in Outlook you can still download photos by right-clicking on them; or clicking and dragging them to your desktop, it just has to be one at a time.

To add something new: If you are sending a lot of photos in one email enable Mail Drop, which instead of attaching the photos to the message will upload them to iCloud, and there will be a link in the message to download them that is independent of how they are received. Mail Drop can handle attachments totaling up to 5 GB. See ➡️ Add an email attachment in Mail on iCloud.com - Apple Support