Email photo as attachment, not embedded, in iOS 14

I just updated my phone to ios14. I have an hotmail email account I’ve used for years. Before I updated I could email pictures to my work email and outlook account and they would be attachments at top of email. Easy to save, copy, print, etc. Now the pictures show up in the body of the email. Full screen and not easy to work with. Is there a setting I need to change to get it back to the way it sent pictures before I updated. Thanks




[Re-Titled by Moderator]

iPhone 11 Pro, iOS 14

Posted on Sep 17, 2020 7:38 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2021 7:49 AM

SOLVED!


i figured out the issue with embedded vs attachment on IOS 14. If you send an email in HTML, it will always embed the photos. If you send Plain Text, the photo will be attached. Any formatting in the email triggers HTML. It could be your signature or any other text if it is bold, colored, underlined, italic etc.


If you have a formatted signature, you cant just change it, you have to delete it by selecting ALL then backspace to delete it. Then type your signature as plain text and your pictures will be attachments


My ipad came defaulted with a formatted signature, after changing it, this worked



984 replies

Jun 20, 2021 5:47 PM in response to Riverrat313

Could not agree more that this is ludicrous. However, there is a workaround which allows one or many photos to be added as attachments, not embedded images. Create a folder for the photo(s) and send the folder as the attachment. The receiver just has to click on the folder and it will open with the photo(s) shown as individual files. Works with PCs and Apple products.


Why Apple should ever have conceived the idea that any image should be embedded is beyond any form of sanity.

We are not all pre-teens sending each other silly photos. People who work have not got time to sort out ways to use what is supposedly a user-friendly system. WAKE UP APPLE! FIX THIS OR MY AND PROBABLY THOUSANDS OF MACs AND IPHONES GO IN THE JUNK!!!!!!!!!!!!!!!


Jul 22, 2021 10:44 PM in response to Halliday

I honestly don’t get it. The value of your posts in this thread (yes, I’ve read all of it previously) have been consistently in the negative: instead of trying to help people out, or giving just useless advice that doesn’t work, you actively derail the conversation into completely unrelated direction. Guess I’ll never understand why people get a kick out of such behavior.

Jul 23, 2021 9:17 AM in response to Minashiro

Welcome, Minashiro, to Apple Support Communities!


All potential workarounds and reporting recommendations have been provided, that can be provided.


The only true (and lasting) fix is for the programmers of the very tiny subset of email clients (consisting of a single email client and its derivatives) to correct the erroneous handling of International Internet Standards compliant received emails.


I have even provided the means for people to check the standards compliance of any received email.


Continuing to complain, here, is worse than useless.


My only satisfaction is in sharing the truth, the whole truth and nothing but the truth, to the very best of my ability.


(As a result, I quickly change what I present as my understanding and knowledge may change. However, nothing has changed over the past several months.)

Aug 10, 2021 11:39 AM in response to Riverrat313

Apple, please fix this. It is very annoying to force all picture attatchments to be embedded in an email rather than attached. Often the reason people email pictures to others or themselves is to quickly get the file for another purpose, not just to view it. For example, I have a requirement from work to attach pictures of my receipts when filing expense reports. I take a photo, then I email it to my work laptop. Then I drag and drop the image into my expense report. With embedded pictures, I have to save each file one at a time to a folder first. It's slow and annoying. Please get the option in our settings to choose if we want to embed or attach images. Thanks

Aug 18, 2021 12:51 PM in response to sunnyone47

sunnyone47 wrote:

Truly ridiculous that it requires this much effort.

Agree. Imagine if only GMail and Microsoft (if you use Outlook app) would implement an option to simply download the attachments like you have it in Mail app on iPhone and macOS. They will make life much easier for many people including your* too.


I guess all it’s left is to send Google and Microsoft a feedback to implement better support for handling attachments.


*I’m judging based on the experience you have described.

Aug 18, 2021 2:17 PM in response to Halliday

Agreed that we should also be complaining to Microsoft. But it is in both Apple's and Microsoft's interests to get this fixed. If my experience with my iPhone is unsatisfactory due to Microsoft, it's still a problem for Apple, even if it's not their fault. And given how big these two players are in the overall tech ecosystem, they should not require the petition of thousands of unhappy people to get this fixed. My guess is that someone at Apple has a better chance of getting Microsoft's attention than I do.


And I wonder if it's really a only "very tiny subset" of email users affected by this. I use a standard and completely updated desktop installation of Microsoft Outlook. Seems like that would affect a huge number of users. Is my installation somehow unusual?

Aug 18, 2021 2:30 PM in response to sunnyone47

sunnyone47 wrote:

Agreed that we should also be complaining to Microsoft. But it is in both Apple's and Microsoft's interests to get this fixed. If my experience with my iPhone is unsatisfactory due to Microsoft, it's still a problem for Apple, even if it's not their fault. And given how big these two players are in the overall tech ecosystem, they should not require the petition of thousands of unhappy people to get this fixed. My guess is that someone at Apple has a better chance of getting Microsoft's attention than I do.

Maybe, but Apple isn’t here. It’s just us, your fellow users.


And I wonder if it's really a only "very tiny subset" of email users affected by this. I use a standard and completely updated desktop installation of Microsoft Outlook. Seems like that would affect a huge number of users. Is my installation somehow unusual?

I never said it’s a «”very tiny subset" of email users affected by this.»


What it is is a very tiny subset of email clients (consisting of a single email client and its derivatives).


Additionally, it appears that Microsoft hasn’t updated the email attachment handling of Outlook (nor its derivatives) since sometime before 2010.


It sure seems like it’s long past time for them to get up to date.

Sep 5, 2021 6:56 PM in response to randy-in-DC

randy-in-DC:


Congratulations! You are the first person, here, that has dared to show the Attachment structure of an email (presumably, from an email sent using Apple Mail, on some Apple device)!


The dividers you show suggest that there are more parts of the email you’re are showing.


Note: while you haven’t shown the entire email structure (we certainly don’t need to see the entire Base64 encoding of the encoded images), you will find out, if you check, that the entire structure is completely standards compliant.


However, I do have additional questions concerning the problem you seem to have with an email received «in Yahoo web-mail [accessed] using a Chrome browser»: Are you claiming that viewing such an email doesn’t show your received photos, even in cases with multiple photos or even a single photo?


Does the «Yahoo web-mail [client, accessed] using a Chrome browser», provide any means for bulk attachment operations (such as bulk-saves)?


If so, what happens when you try such?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Email photo as attachment, not embedded, in iOS 14

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.