Fitness app not working with iPhone on iOS 14 and Apple Watch

Does anyone have issues since updating to iOS14 the fitness app doesn’t work with iPhone or Apple Watch?





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iPhone X

Posted on Sep 19, 2020 12:47 AM

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Posted on Sep 27, 2020 1:45 AM

I finally got it to work with the help of Apple support. Everything now works as it should, but I’m still disappointed this happened in the first place, and tHat it took almost hAlf a day to get everything set up back the way I like it.


here were the steps that worked for me:


  1. unpair apple watch
  2. make an iCloud backup of the phone
  3. go to the health app, click on your profile (top right) and look at the bottom when the data was last backed up - it should be the same time as thE Back up above.
  4. erase all Contents and settings of your iPhone.
  5. set up your iPhone by restoring it from your last backup
  6. finally pair your watch again.


then wait until everything is restored, it will take a while until all apps are downloaded again, also until all health data is fully restored. I thought for a while that I lost most of my data, but it might take 24 hours until all data is back.

it will not correct any missing map data from past runs. But today’s run shows the course I took.


last gripe: I was on a steak of 811 days of making my move target. But because the prior days calorie data was the last to be restored, it appeared like I didn’t make my target yesterday, and the streak ended. Although by now all the data is back, it looks like the count is starting over.

99 replies

Sep 21, 2020 9:05 AM in response to bertros1

I’m having similar issues to those already posted in the thread. Updated both iPhone 7 and S4 watch this weekend. Went for outdoor walks with both watch and phone present yesterday and today. Recording seemed normal on my walk yesterday but did not check the data on my phone after. After my walk today I tried to look at the details of the workout on my phone, and while my total activity/steps/distance are synced appropriately, my workout doesn’t appear. Yesterday’s workout is also absent. I can still see today’s workout details on my watch though. I went back to workouts from prior to the updates and my GPS data is now missing for those. Hoping there’s a fix soon!

Sep 21, 2020 9:23 AM in response to fredlazza

I am having same issue. Health data was not loading. So I reset watch and am trying to repair. I get stuck on the app where it says Set up for myself - nothing happens once I click on this button and I can’t even cancel out of the screen. I did pair my watch to my work phone that does not have iOS 14 and it paired. Also I have Apple Watch series 2.

Sep 21, 2020 10:17 AM in response to staceyfromhernando

Yup. Same exact problem on iPhone 11 Pro Max with IOS14.0 and series 4 Apple Watch on WatchOS7.0. Watch workout app is working just fine and it logs my 7.5mile run I just did. However it will not pull it into the fitness app. I tried repairing watch, and it only worked for one workout and then stopped pulling in again. Need FIX Fast! Guess I'll just start putting manual entry into Strava.

Sep 22, 2020 7:43 AM in response to bertros1

Since I upgraded both:


  • half of my workouts aren't synced with the fitness app anymore
  • My overall calorie usage displayed in the fitness app has declined from 2200-2800 a day to hardly 1000 a day! While steps are still counted, and calories within registered work-outs are counted correctly. Mouvement rings seem to work fine too.


I've been searching for a solution for days but nothing seems to help :(

Sep 29, 2020 4:42 AM in response to bertros1

I've had issues with the fitness app ever since updating to iOS 14 and Watch OS 7. Most of my activity and workouts on my watch would sync with the app, but some were missing. I re-paired the watch and restored my phone a couple times, with help from apple support, but the problem persisted. I updated to iOS 7.0.1 and Watch OS 14.0.1 and had the same issue. I've since found out that none of the GPS data appears in the fitness app even from when it was working prior to the upgrade. I have re-paired the watch and restored my phone with the minor update as well but the problem persists. I have an iphone Xs and a series 5 watch (with gps and cellular, cellular plan is active) for reference.

Oct 3, 2020 10:42 AM in response to bertros1

I have the same problem, cannot get into my health app, watch app and fitness... everything seems to be getting stuck! Tried to update the watch and it just freezes my phone once I click on settings-> general... after that I tried unpairing my apple watch several times, that also didn’t work, I rebooted everything, tried in settings-> general-> iphone storage-> watch app to remove back up 😬 also didn’t work haha then I removed the watch from my apple account completely and reseted the watch completely and then tried to add it again to my watch app and uhm surprise also just freezes once I click add for myself.... nothing’s working and I’m so frustrated because everything was working with the new ios update and 2 days ago everything crashed! 🙆🏼‍♀️🙆🏼‍♀️ Now I’ll just have to live without my watch until a new ios update of what should I do?? 😫😫

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Fitness app not working with iPhone on iOS 14 and Apple Watch

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