IOS 14 CarPlay Audio Issue (crackling sounds)

I updated my phone to ios 14 yesterday but after that when im using CarPlay Audio usually 2-3 minutes into a song or by the second song, I start getting crackling sounds. please help

iPhone XS, iOS 14

Posted on Sep 19, 2020 3:06 AM

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Posted on May 4, 2021 1:59 PM

Took my Skoda Fabia into the dealership today for another issue and asked them to update the firmware of the head unit and it resolved the issue. Skoda know and there is a TPI out so it’s covered by warranty.


Anyone who tells you to change cables or changing anything on your phone is a moron. It has nothing to do with your phone but with your head unit.


head unit software version is now 8755. It works. Finally.

165 replies

Mar 18, 2021 7:07 PM in response to racenutj

racenutj wrote:

Have done the latest update to iOS for iPhone 11. This is still happening on GMC Sierra Denali. This is absurd how long this is going on for. What is the purpose of having CarPlay when it's useless.? Apple please fix...there seem to be numerous vehicles this occurs. If you have such great products and are customer focused, why hasn't this been addressed.


Because it's GM's problem to fix (along with other automakers.)


Apple obviously knows how CarPlay is implemented and their products comply with the protocols; GM's obviously does not.


Were this not the case all CarPlay systems would have this issue, and they do not.

Apr 30, 2021 8:14 AM in response to oom stephens

I have the same problem only with calls. I can't find any firmware update for KIA on the internet, but they say there's no update, they insist that it's an Apple problem, but the noice is also on bluetooth, not only when connected to CarPlay, that's why I tell them the problem is from KIA, they don't understand. Can anyone recommend something that can make this crackling noice during calls go away. Thanks.

May 6, 2021 3:40 PM in response to JamesED2

But that doesn't mean it's Apple's issue to solve.


Time to pull out this example again:


Say you have a calculator that when you add 2 + 3, you get the answer of 5, but when you add 3 + 2, you get the answer of 6.


If the software previously only added 2 + 3, but now adds 3 + 2 and gets the wrong answer, it's not Apple's responsibility to make sure they always only add 2 + 3.


When systems are designed, protocols always have fields that will be used in the future and developers are told to ignore those fields, or perhaps to respect them but not use them for any purpose.


Very often, developers don't and make assumptions that bits unused now will remain unused in the future, and this breaks things when a future update starts using those formerly unused bits and the third party software was using them to denote something else.


So, while this obviously could be an Apple issue, the fact that it used to work and no longer does does not mean Apple got anything wrong.


Certainly the iOS division of Apple is comprised of hundreds if not thousands of employees, many of whom have CarPlay in their personal vehicles; do you honestly think if it were as broken as you believe it to be, it would go unnoticed?


Instead there are multiple other factors involved, from interference, cellular signal strength and so on that come into play.

Jul 23, 2021 4:25 AM in response to 2019FFHyTi

I had all the mentioned issues as well and until 14.6 no cure... with the help of the music settings like mentioned above the issue was gone - BUT 14.7 has reintroduced the same issue again... the setting was not altered by the upgrade - did anyone experience the same? Really not a good job what Apple has done with 14.x and Carplay....

Jul 27, 2021 12:51 PM in response to oph001

I cannot see a difference with 14.7. and still have this issue from 14.0 onwards, with and without the above music settings and independent if LTE or WiFi as well as independent if music is streamed or on my iPhone. But I fully underline the statement of @oph001: Really not a good job what Apple has done with 14.x and Carplay....

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IOS 14 CarPlay Audio Issue (crackling sounds)

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