iOS 14: Wrong Caller ID on Incoming Call

Well i thought it had been fixed because it didnt occur for several days..

this morning i had a zoom meeting with my office.. and suddenly 15 minutes after the meeting was over, someone called over the phone line and.... guess what: caller ID was "Zoom" and this person was NOT in the zoom meeting i had before..

this is very strange.

Yes i did a reset, not back to factory setting, but all other setting, i did a hard boot (up-downbuttons etc..)

i cannot reset to factory because i have a rca token app, and as i am in home office i would not be able to connect to my company network without the token.

but you can imagine i am really ****** off..

Luc

Hi Luc, in my case, is definitely not a time issue. I have AUTOMATIC TIMEZONE and automatic date/time and I checked my time and is OK up to the second. Also, this morning I had the issue with the last call I did last night... almost 9 hours later. Also, for me, it has been very random. Didn't had the issue for 4 consecutive days and today I experience the problem 4 or 5 times... I hope 14.1 fix the issue.

in my case it is picking up the last call I made. So if I called my mother, then the next call will show up as if my mother is calling me.

at times it will show calls at the same time.

Apple your quality testing has gone down the drain- fix it.

Honestly guys, if all comments here are just from Apple’s users, what is the point of making such complines? I already sent a feedback to Apple regarding this issue before the last iOS update and I thought they are going to fix it. But I faced the same problem again two days ago.

So, I encourage you to send your feedback to Apple to (https://www.apple.com/feedback/iphone.html), and if someone found a solution for this problem, I/we would really appreciate it if he/she you let us know.

Yes, feedback is good. Contacting Apple support is better. The Apple support app in the App Store is the best way, but at least use the Contact Support link at the top of this page. The reason is every reported issue is logged and tracked, and is used to create a profile of the extent of the problem and identify the cause. What’s known is that it’s related to certain messaging apps such as WhatsApp. Identifying the commonality among instances will help pinpoint the root cause and lead to a solution.

Hi ,

Even after updating to 14.0.1 also facing the same problem, even I called support and not able to simulate for the moment during apple troubleshooting , but after that i have faced the same problem and taken screenshot for proof and sent to apple support , seems known issue and many reported the same but no one accepting this and giving a fix.

Regards,

Yes, I experienced the same.

I am having the exact same problem.

It is very frustrating and really needs to be fixed as I do not know who is calling me (whether it’s a friend or my boss).

Experiencing the exact same problem. Waiting for a fix, since it's very inconvenient to accept a call from a certain caller and then turns out it's another person.

What happened when you read and followed the instructions in the post right above yours, that fixed it for everyone who has reported trying it so far?

Same happens to my three different iPhones with iOS 14. Apple needs to fix this ASAP.

many people reporting the same. Still no fix and it’s quite embarrassing to specially when replying the call thinking someone name shows on your screen calling. What apple is waiting for ?!!

I am having the same issue

I reported the issue to https://www.apple.com/feedback/

its not only whatsapp, its also zoom etc...

yes it works for me after reset it