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Hi all, upon updating to iOS 14, the incoming call occasionally shows the wrong contact name.
For example, if Mr. A is calling via direct line, it will show Mr. B calling which is my last call via WhatsApp or LINE.
Anyone would be advise whether is this a bug issue? settings? or etc?
Thank You.
Well did you try switching of the banner for the incoming call????... they introduced that with 14 and that is when the problem started.. as i said above i have not had the problem for several days after i did 2 things.. 1 was updating to 14.2 and second was to switch from settings->Phone->Incoming call -> switch from banner to full screen...
As i said, it stopped doing it after i did both... (but of course maybe it just paused doing it because some other things did not happen....
L.
Hi Dear,
it is very hard to simulate the issue and i not getting the issue while i try to replicate the issue to the apple consultant who called me for support after raising a case, but my bad luck after a hour i called one of my friend thru 3rd party call app (Botim) and the next call showed my previous contact number , i m trying to find the logic behind this , sometimes same combination brings me the issue and sometimes not.
one thing i have updated to 14.2 now it is stable so far past 2 days no problem occurred and caller id issues seems addressed.
i will not conclude anything as of now i will keep monitoring for the whole week , i will update this forum and eagerly waiting to share my results in a couple of days.
Hi Dear,
it is very hard to simulate the issue and i not getting the issue while i try to replicate the issue to the apple consultant who called me for support after raising a case, but my bad luck after a hour i called one of my friend thru 3rd party call app (Botim) and the next call showed my previous contact number , i m trying to find the logic behind this , sometimes same combination brings me the issue and sometimes not.
one thing i have updated to 14.2 now it is stable so far past 2 days no problem occurred and caller id issues seems addressed.
i will not conclude anything as of now i will keep monitoring for the whole week , i will update this forum and eagerly waiting to share my results in a couple of days.
Hey Apple, how is this issue solved with someone replying that they're having the same issue? How about answering peoples questions and fixing your buggy software? I just bought a new iPhone 12 Pro and now I'm unsure of who is calling me because the last call from a Teams meeting is showing in the caller ID instead of who is actually calling me. I'm a software engineer so I know sometimes these things happen but this question was posted over a month ago with it showing resolved when it's clearly not.
Yeah, not exactly. My phone is brand new and has 14.2 so it’s still an issue. I don’t use What’sApp but I do use Teams. Maybe there is a conflict between how these types of apps are using the call feature and something is caching in the caller ID. Just spitballing here
Hi Dear ,
i too not using watsapp calls but i m using Teams since 6 months and only started facing this issue last month onwards after i suffered for more than 3 weeks i just installed 14.2 which actually works well for this issue , i updated to 14.2 8 days back and till now i m not facing this issue so surely 14.2 helps u on this.
My caller ID just showed that my Grandmother was calling me from her nursing home via her Alexa device. That means I drop everything as it is usually an emergency.
Actually it was a company calling me about a routine survey after using their services. Really could not be more wrong. How is it possible to muddle the two and honestly what is the use of a phone that can't tell who is calling and worse just makes stuff up?
Exactly bro i too got a call early morning 3 am from office but it actually showed my mom name and 2 days back my mom told me that granny was sick and after the call i really felt tensed and shocked during 3am call but it is actually from my office that moment i literally died , actually a bug in ios which made me mentally ill and affected me personally a lot
try following.. (it stoppen when i updated from 14.1 to 14.2 and wheni changed this setting)
settings->Phone->Incoming call -> switch from banner to full screen...
it was the banner setting in 14.0 when it started...
i dont know what i did tomakeit stop, but at least it stopped un this setting AND update to 14.2 are the only 2 things i changed.
Luc
I bought new IPhone 12 Pro, sister got pro max She has my name in her contacts as always but when I call or text her I come up Christine Fronk......... ?...she doesn’t even know a Person with this name. Have IOS 14.3. Good thing she knows it’s me!
Yes, I experienced the same.
Hi, did you managed to get any solution on this? Otherwise, is there any official communication channel which we can voice this out to Apple’s management as this is considered a serious issue.
I am having the exact same problem.
It is very frustrating and really needs to be fixed as I do not know who is calling me (whether it’s a friend or my boss).
Facing same issue.
its a serious bug.
usele Iphone phone can’t able to give basic phone feature 😂.
expect fix from apple asp
Experiencing the exact same problem. Waiting for a fix, since it's very inconvenient to accept a call from a certain caller and then turns out it's another person.
iOS 14: Wrong Caller ID on Incoming Call
