iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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Posted on Mar 5, 2021 8:17 AM

I've also been fighting this notification issue for months on my iPhone 11 Pro. Apple no help. I discovered that turning off bluetooth on my phone fixed the problem (allowed text notifications to sound and appear, whether the phone was locked or not). But with bluetooth on, notifications only sounded & appeared with the phone unlocked. Obviously, I didn't want to leave bluetooth off all the time.

I also came to realize this issue started when I got a new Apple Watch 6 a few months ago. Coincidence? Taking the watch on and off didn't help. And with the watch on, it didn't sound notifications either.

But the posting from StubbornPixie got me thinking about killing the mirror function on the watch for the Messages app. So, iPhone Watch app>Messages>"Custom" "Notifications Off" seems to have SOLVED THE PROBLEM for me. My iPhone 11 Pro now notifies me of incoming text messages with bluetooth on. I realize my watch won't ping with messages until Apple fixes the root problem, but at least I won't be missing message notifications altogether.

Hope this helps others.

1,668 replies

Nov 11, 2020 6:32 PM in response to Hobo4

Hobo4 - Good to know that it appears to be an inherent bug in the OS.


I checked out your link - I already had the Filter Unknown Sender disabled in Messages. I tried the second option of toggling iMessage off/reboot/on. That seemed to fix my SMS notifications for now. However, I suspect notifications for other apps may still be broken. Time will tell...


When I talk with Apple tomorrow, I'll let them know this seems to be a widespread issue with multiple symptoms. Hopefully, a fix is already in the pipeline.


Thanks for your reply.

Nov 12, 2020 5:04 AM in response to Scottywwww

I had the same problem and also wrote in this thread. I did a full backup to my computer/itunes and than a factory reset. after this restored my data.

this has fixed the problem, but this could not be the solution from apple!

i only tried this because I was not willing to wait for apple to fix it (have problem since 14.1) and my phone was unusable with no notifications.

Nov 13, 2020 3:17 PM in response to docpat97

docpat97 - I'm not sure Apple is recommending disabling bluetooth as a fix. I believe they are just trying to troubleshoot the issue and find some sort of pattern to help them provide a permanent resolution. If disabling bluetooth seems to be a common workaround, that helps their development team hone in on that area.


Time will tell though...

Nov 14, 2020 8:31 PM in response to Brogelle

Since ios14 my phone will alert for new text messages with any sound. Silent is off, do not disturb is off. In my DND settings only two options for silence: never/when iPhone is locked. Even while do not disturb is turned off it is silencing my text messages only, can still receive calls. If the phone is unlocked I will hear the texts. I have tried reset all settings, even got the new 12 pro and having same issue. I have not reset to factory on my phone but have on the iPad and, same thing. Nothing seems to fix it besides changing the time out for the phone to lock.

Nov 15, 2020 6:19 PM in response to Brogelle

I have the same issue!!! I had a iPhone 7 and downloaded the new IOS 14 and I thought that it was my boyfriends phone that was the problem. Because whenever we would be on the phone, the call would drop without warning. Then I wouldn’t be getting his text messages at times. Now with this new iPhone X, I have the same problem, plus the iMessages notification. So should I wait to replace my phone? I just got it 2 days ago

Nov 18, 2020 2:44 AM in response to Brogelle

I have this issue too intermittently with SMS messages. I had it on my XS Max and now on my 12 Pro Max, others have it on 6s devices in my family. While not a fix, I've noticed that I get notifications when I close the chat thread down so my messages app is on the conversations list. When I lock my phone on the thread, it just delivers silently. So I have had some success with getting normal notifications when remembering to exit the thread.

Nov 18, 2020 12:05 PM in response to skylarjunesullivan

Spam apple supports number telling them to fix this annoying bug!! I texted the support number and all they had to say was, “thanks for the feedback”. They typically actually text you and try to work out the issue. This must be just a bug that needs to be addressed ASAP. Text them your issues!! Obviously they’re not looking at this thread.


Apple Support

+1 (800) 692-7753

Nov 18, 2020 12:43 PM in response to IdrisSeabright

I got the new iPhone 12 recently and have similar issues. But more frustrating are the delayed and missing messages from a group chat with a mixed of iPhone and Android users. Today, i received from Apple an email to give my feedback regarding my purchase. In the survey there are enough questions to provide what we are facing in this thread. Hopefully a very dissatisfied purchase will get someone to address the issue.

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iOS 14 text notification issues

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