iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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Posted on Mar 5, 2021 8:17 AM

I've also been fighting this notification issue for months on my iPhone 11 Pro. Apple no help. I discovered that turning off bluetooth on my phone fixed the problem (allowed text notifications to sound and appear, whether the phone was locked or not). But with bluetooth on, notifications only sounded & appeared with the phone unlocked. Obviously, I didn't want to leave bluetooth off all the time.

I also came to realize this issue started when I got a new Apple Watch 6 a few months ago. Coincidence? Taking the watch on and off didn't help. And with the watch on, it didn't sound notifications either.

But the posting from StubbornPixie got me thinking about killing the mirror function on the watch for the Messages app. So, iPhone Watch app>Messages>"Custom" "Notifications Off" seems to have SOLVED THE PROBLEM for me. My iPhone 11 Pro now notifies me of incoming text messages with bluetooth on. I realize my watch won't ping with messages until Apple fixes the root problem, but at least I won't be missing message notifications altogether.

Hope this helps others.

1,668 replies

Dec 20, 2020 2:20 PM in response to Brogelle

Behaviour is very unpredictable. Apps which require login appear to work ok, apart from Facebook and Twitter. Some times they work, some times not. Could not indicate a pattern. For example facebook refuses to pop-up a banner most of the times. Yesterday it was working, today not.


Apps which do not require logins, e.g CNN, Sky News, BBC etc none of them is working.


I tried whatever imaginable and all proposed solutions. I cannot even remember how many times I have restored/backed-up during all the trials and errors.


Texts work fine. Currently on 14.3, 12 Pro Max.


Apple, please, honestly?

Dec 24, 2020 5:21 AM in response to Brogelle

I just bought the new iPhone 12 and I’m having the same issue as well. It’s absolutely ridiculous. I’m not getting any notification banners on my iphone screen when a text comes in, nor does my phone vibrate or make a sound when a text comes in. I’ve been missing incoming text messages from my contacts because I don’t even realize that a new text came in.

Feb 1, 2021 9:59 AM in response to Fvutvutvtuv

Update: A much simpler workaround than signing out of iMessage on additional devices. Someone else in the thread has mentioned bluetooth but I apologize that I do not know how to search within a thread to find their username and thank them.


The simpler, less disruptive workaround: Disable new bluetooth connections temporarily, or turn bluetooth off entirely, on either your phone or on all secondary devices in range. Your phone notifications will then work normally.


To temporarily bluetooth connections: in the Control Center, touch the bluetooth icon. When it changes from blue to white, new connections are disabled for 24 hours. To turn bluetooth off entirely, go to Settings > Bluetooth and toggle the bluetooth switch off. Alternatively in Control Center if Airplane Mode is enabled, the bluetooth button there will then function as an on/off. (It is ok to leave wifi on.)

Jun 15, 2021 3:41 PM in response to deggie

I’ll volunteer an answer. I have a 12 Pro Max, bought in November. Previously had an 8+. Text sounds stopped randomly in September, or whenever iOS 14 came out, so, before my new phone. I have been called by Tier 2 support, he collected analytics from my phone over the course of 3 weeks. He personally couldn’t do anything, he could only send off the analytics to whoever looks at that. He greatly sympathized with me but said the only other thing I could do is a factory reset. I’ve seen others here say that’s no help so I’m not doing that. Other things have happened like the timer not making a sound when time ran out. I’m out of options.

Jul 3, 2021 7:07 AM in response to GDP178

 This is a straight up Apple iOS issue. Been thru a number of reset-all-settings and reload apps. Not an App issue. Even with all app notifications off, iMessages still fail to notify. And it started when I went from iOS 13.something to iOS 14.2. 


My recommendation is to contact Apple Support about the problem. They will eventually tell you to file a "feedback report" to report the bug. You'll need to take that step too, because until they receive a number of these they won't put priority on fixing the issue. If there are any authors on here that can better publicize this issue, that works too.


iOS 15 is supposed to overhaul Notifications. Maybe that will fix what they broke in iOS 14.

Aug 2, 2021 12:38 PM in response to hadanjm

hadanjm wrote:

I'm late weighing in on your comment, deggie, but you're right... and wrong. iOS is designed to defer iPhone notifications to the watch when it's being worn. Great design (when it works). But when you remove the watch, the notifications should default back to the iPhone. That aspect is NOT working.

It is supposed to and does for most people. If it doesn't, the problem is likely something with your particular set up or hardware, not a systemic issue. Unfortunately, as you know, issues like that are the hardest to troubleshoot. Apple really can't do much about it as they are unlikely to ever amass enough data (as what we're probably seeing is a bunch of different problems with the same symptom).

Aug 2, 2021 1:43 PM in response to hadanjm

Yes, software is very complicated. How many decades have you been writing software?


I haven't told anyone they are doing it wrong. If I take my watch off all of my notifications go to my iPhone. I had lunch with my family yesterday and none of them have watches and all of them are getting their notifications on their iPhones. So as a software developer how do you resolve a problem where on most devices the OS is working but on some devices it isn't? What changes do you make in your OS code to fix this?

Oct 29, 2021 10:02 PM in response to Brogelle

What seems to have solved this problem for me is signing out of the Messages app on both my Mac and my iPad. You'll know you've successfully signed out of them if they prompt you to "Sign in to iMessage with your Apple ID" when you open them (don't do it!). I have spent hours this evening trying everything I could possibly think of based on this thread, OTHER THAN the drastic steps of completely resetting my iPhone or logging out of my Apple ID everywhere, and signing out of the Messages app on both my Mac and iPad is what seems to have finally solved the problem for me. I hope this helps at least some people who are having this problem.

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iOS 14 text notification issues

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