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iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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Question marked as Top-ranking reply

Posted on Nov 8, 2020 6:17 AM

Like many on here I had been having many of the same issues, missing all sorts of notifications, not just text since upgrading to ios 14 (first 14.1 then 14.2). Here is what fixed my issue... I went to settings->notifications->messages (for this example) and scrolled down to the options section. For the show previews section the "when unlocked (default)" was selected, meaning only notifications would only appear when the phone is unlocked when is hardly ever the case. I switched it always and the issue is now gone. I had to go into may other apps one by one and toggle this option back to always. Showing previews only when unlocked was 100% not my setting before this update.

What is interesting/****** me off is my wife just upgraded to ios14 and did not have issue. I went into her phone to settings->notifications->messages and for her show previews option was selected as "always (default)". Why on her phone she has options listed as "always (default)" and on my is "always" and "when unlocked (default)" I have no clue.

Thanks Apple!

1,668 replies

Nov 15, 2020 6:19 PM in response to Brogelle

I have the same issue!!! I had a iPhone 7 and downloaded the new IOS 14 and I thought that it was my boyfriends phone that was the problem. Because whenever we would be on the phone, the call would drop without warning. Then I wouldn’t be getting his text messages at times. Now with this new iPhone X, I have the same problem, plus the iMessages notification. So should I wait to replace my phone? I just got it 2 days ago

Nov 16, 2020 9:03 AM in response to Brogelle

I am having the same issue. Except my texts will just show up as read. So I won't know that someone has responded to a text unless I go into my inbox and read the message. There is no alert on my watch, no banner on my phone, or badge on my message app. It's gotten to the point where I won't even notice someone has texted me back until the next day. I have an iphone XR

Nov 16, 2020 9:46 PM in response to Brogelle

my phone just now started having this problem after updating to iOS 14.2. Although mine isn’t while in calls. Mine is doing it all the time, on a call, listening to music, watching a video, or even just sitting there locked. Think they would have fixed it by now. Funny enough the feedback page doesn’t even have 14.2 as an option on the dropdown.

Nov 17, 2020 2:27 AM in response to Brogelle

im having the same problem since upgrading to IOS 14.2 no notifications for imessage, locked unlocked on call not on call just not getting anything!!

tried changing the settings, turned my phone on and off.

i have to to go into the app it self and check the messages manually frustrating!!

any one know if this will be fixed?

Nov 17, 2020 2:48 AM in response to Brogelle

I have an iPhone 11 Pro Max and the moment I updated to IOS14 (currently ios14.2) I ran into several problems with the notification system. It’s not just on my text messages but my Snapchat, Facebook, messenger app and several others are not showing I ever received a message/notification unless I manually go in and check it myself....then bam! Low and behold it failed to notify me. This is a constant issue with IOS14 and needs to be resolved


iPhone 11 Pro Max (me)

IPhone 11 Pro Max (daughter)

IPhone XS (daughter)

IPhone 11 (wife)


all have the same exact issue after downloading ios14 and having some heavy lag issues

Nov 18, 2020 2:44 AM in response to Brogelle

I have this issue too intermittently with SMS messages. I had it on my XS Max and now on my 12 Pro Max, others have it on 6s devices in my family. While not a fix, I've noticed that I get notifications when I close the chat thread down so my messages app is on the conversations list. When I lock my phone on the thread, it just delivers silently. So I have had some success with getting normal notifications when remembering to exit the thread.

iOS 14 text notification issues

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