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iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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Question marked as Top-ranking reply

Posted on Nov 8, 2020 6:17 AM

Like many on here I had been having many of the same issues, missing all sorts of notifications, not just text since upgrading to ios 14 (first 14.1 then 14.2). Here is what fixed my issue... I went to settings->notifications->messages (for this example) and scrolled down to the options section. For the show previews section the "when unlocked (default)" was selected, meaning only notifications would only appear when the phone is unlocked when is hardly ever the case. I switched it always and the issue is now gone. I had to go into may other apps one by one and toggle this option back to always. Showing previews only when unlocked was 100% not my setting before this update.

What is interesting/****** me off is my wife just upgraded to ios14 and did not have issue. I went into her phone to settings->notifications->messages and for her show previews option was selected as "always (default)". Why on her phone she has options listed as "always (default)" and on my is "always" and "when unlocked (default)" I have no clue.

Thanks Apple!

1,668 replies

Nov 23, 2020 4:04 PM in response to Legendoflee

**update: possible temporary remedy**


So far for me the only way to get my message app notifications to work consistently is to totally close the message app every time you send a text back or you’re not using it. As soon as I open it and leave it open, is when I stop getting those notifications.


it’s a pain in the @ss, but it’s a temporary bandaid that’s working for me.... iPhone X v14.2

Nov 23, 2020 7:38 PM in response to TSmith4894

This may have already been within but I figured I’d ask-does everyone having the issue have iMessage enabled in iCloud? I realized I didn’t start noticing issues with this on my 11 Pro Max until iOS 14. This is about the same time I had enabled iMessages in iCloud. Problems persisted when restoring backup to my 12 pro max. I just turned off iMessage in iCloud settings this evening to see if that makes any difference.

Nov 24, 2020 12:47 PM in response to Brogelle

I had this issue on my iPhone 11 Pro Max and it carried over when I upgraded to the iPhone 12 Pro Max. I was hopeful the 14.2.1 update would fix it, but it didn’t. At least the 14.2.1 update fixed the MMS problem, but still no notifications. Extremely frustrating and like other users on this forum I’ve had to start checking my phone multiple times an hour to make sure I don’t have new messages and of course have to apologize to people when I don’t return their texts. Has  even acknowledged that this is an issue?

Nov 24, 2020 4:04 PM in response to Jason Allbritton

I did the chat support on Sunday and then had a guy called me because it would be easier to troubleshoot. The guy over the phone had me share the screen, ran some tests and had me asking me friends to text so we could replicate the issue and for hiM to make notes on it as well as uploading the log. Supposedly it is a known issue, and he will call me tomorrow to follow up on it. The more people that can spend calling for 20 minutes to share the log and for apple

to get more examples on different phones I think would help. I rather have 20 min to replicate an issue then upload the log than literally months of never knowing when I receive a text

Nov 25, 2020 6:37 AM in response to Brogelle

I'm having the same problem since I updated to iOS 14 on my iPhone X.

in particular, all the apps, no one excluded are not receiving push notifications of any sort.

in my settings the notifications are enabled for all the apps and background refresh too.

on Whatsapp for instance, if someone either sends me a text message or call me, I won't get any notifications!!! this is crazy.

I re-installed the app too, didn't help. did all the tricks that you guys suggested about changing the notification style from Temporary to Permanent, didn't help.


APPLE! please fix this!!!!!!!!!!! ffs. this is unacceptable from a company like yours.


I'm running iOS 14.2 at the moment and the issue still persist.


I work with the phone and notifications are like the ABC of a phone. get your **** together and fix this!

Nov 25, 2020 11:23 PM in response to Brogelle

I’ve been having problems with my phone getting notifications from one phone number. And it’s with the IOS 14.2 that it’s been having problems with. Like I have to keep exiting out of iMessages just to get the notification to show. And it’s an android phone number as well. But I’ve never had any other problems with other people messaging me through this

Nov 26, 2020 9:29 AM in response to Brogelle

I’ve had this problem for weeks! Ever since iOS 14. I downloaded the first public beta at the time so not sure if it’s related to that. I am on the regular version now. What I did yesterday was turn off “messages in cloud”. Go to Settings>iCloud> and toggle off Messages. Apparently messages will still be saved during normal iCloud backups. So far so good but I will report back.

Nov 26, 2020 11:53 PM in response to r0mediddy

Well I tried the toggling the Messages iCloud setting to the OFF position. No joy. It did not work for me. I picked up my phone to text my best friend that I had just finished watching The Queen's Gambit and realized a text from an hour ago was sitting in her chat window and yet I never received an audible, vibration or banner/icon alert. My iPhone 12 Pro Max running 14.2.1 had been by my side the entire time I was watching the series.


The text alert bug remains.


Since this forum topic is growing, just a quick recap: I first encountered the bug when I downloaded IOS 14 onto my IPhone-X. I had not seen the issue prior to IOS 14.

iOS 14 text notification issues

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