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iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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Question marked as Top-ranking reply

Posted on Nov 8, 2020 6:17 AM

Like many on here I had been having many of the same issues, missing all sorts of notifications, not just text since upgrading to ios 14 (first 14.1 then 14.2). Here is what fixed my issue... I went to settings->notifications->messages (for this example) and scrolled down to the options section. For the show previews section the "when unlocked (default)" was selected, meaning only notifications would only appear when the phone is unlocked when is hardly ever the case. I switched it always and the issue is now gone. I had to go into may other apps one by one and toggle this option back to always. Showing previews only when unlocked was 100% not my setting before this update.

What is interesting/****** me off is my wife just upgraded to ios14 and did not have issue. I went into her phone to settings->notifications->messages and for her show previews option was selected as "always (default)". Why on her phone she has options listed as "always (default)" and on my is "always" and "when unlocked (default)" I have no clue.

Thanks Apple!

1,668 replies

Nov 29, 2020 10:11 AM in response to Brogelle

I have had this problem for months now. I have several Apple devices. Some older some new. Currently I have and use a 2014 MAC Mini, a iPad Air 2, iPhone 4s (WiFi only for music,) Watch 3, Watch 4, iPad 12.9 (2nd Gen,) iPad 10.5, and just bought an iPhone 12. I had a iPhone 7 which had the same problem of no notifications. I upgraded partly hoping the newer iPhone would solve this issue. It did not. I use the iPhone 12 and the Watch 4 as daily devices. The watch is paired with the iPhone as it should be. When I receive an iMessage or a SMS, or an email, the phone does nothing, no sounds, no Lock Screen notification, The phone is not muted, and the volume is up. The phone has been setup to provide audible and visual notifications. The Watch 4, or the Watch 3 are up to date, and setup the same way. With the Watch 4 and iPhone 12 if a message comes in, again the phone does nothing, the watch DOES NOT make a sound, but DOES give me a small tick with haptics. But nothing on its screen unless I manually wake it. I get the same thing with a received email. Curious when I receive a phone call, it all works as expected, the iPhone 12 sounds my ringtone, the Watch 4 dingles its ring sound and I get normal haptic vibration, and the watch shows me who’s calling. So phone calls work, nothing else does. If I have my iPhone unlocked, it will play the message sound and show a banner. If I lock the phone and I receive a message, nothing happens. After reading some advice on a forum, to turn off Bluetooth, the phone will work like it should with messages and emails. This is an unacceptable workaround as it defeats the main purpose of the Watch 4. This is clearly a software bug, as it has persisted through various iOS updates, and in my case going from iPhone 7 to a iPhone 12. The behavior between iPhone and Watch when paired has to be right or I will just sell both Watch’s and go back to FitBit or some other watch device. Pairing the Watch 4 with the health app is the main reason I paid up for an Apple Watch instead of a much cheaper device. Help!


Nov 29, 2020 1:53 PM in response to HoleSh0t

I found this link regarding the messaging difficulties so many of us are encountering as of late. If interested, please click on the link below.


I am using an iPhone 11 ProMax and the IOS 14.2 operating system.


https://post.youcanlearnthis.com/missing-iphone-texts/?utm_campaign=201129Sun-C365-WeeklyRecap%20%28Ym5Dpi%29&utm_medium=email&utm_source=Broadcast%2010%20-%20Sunday%20-%20Recap%20-%20365Days&_ke=eyJrbF9lbWFpbCI6ICJnb29kaW5nYjQ3czQ5QG5jLnJyLmNvbSIsICJrbF9jb21wYW55X2lkIjogIlRnWXB5ViJ9

Nov 30, 2020 6:29 AM in response to akaStarkers

I don't believe anyone has found a one size fits all resolution to this one.


My personal journey has led me to the point where I'm just waiting for Apple to address and dealing with it because I just don't have the time to do a full restore, which others have indicated won't help anyway. I have turned off iMessage in iCloud and that didn't do anything.


This is clearly a software issue speaking specifically towards the issue where a message (mine have only been with iMessages) comes in but is put in this "already read" sort of setup with no notification or bubble on the messages app.


It's hit or miss because I've had multiple contacts do it. Some times are better than others. I haven't found killing the messages app to really do anything. It all seems to be very intermittent-sometimes I get all notifications, others I miss a few messages a day...


hopefully Apple can address soon. I am planning to call Apple support to get a ticket opened.

Dec 1, 2020 4:47 AM in response to Nattaylor10

I needed to have access to the internet while away from our home WiFi. I changed the settings for Gmail, Chrome, and Safari to have cellular access. I attempted to use the internet and found I had no access to Gmail, Chrome, and Safari, so I checked the settings. They were off. For a few more times, I tried to change the settings - to no avail. After I returned home to our personal WiFi, I tried to change the settings, but I had the same results. Anyone else have this problem? I've not seen anyone else mention this issue.

iOS 14 text notification issues

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