iOS 14 text notification issues

The only way it works for me is to turn off auto-lock. Once the phone goes into auto-lock, the phone will not wake up and there is no sound. I have been getting visual notifications all along, just no sound. Bluetooth and WIFI are on. I just leave my phone on the charger during the day.

as was posted earlier - apple doesn't monitor these sites that are a forum for users to share info and insights with each other. I was shown the error of my ways thinking by writing it here Apple would fix it..... wrong. So in the spirit of sharing I will repost the address where you report the bug to apple.

The more people report it the greater the chance to get it fixed in a timely way.

Sep 24, 2020 9:47 AM in response to Brogelle

https://www.apple.com/feedback/

It’s got to be on when locked that is why you aren’t getting notifications because it’s on when unlocked. Show previews needs to be on when locked. It will then send you notifications when your phone is locked. In your messages make sure all 3 are ticked

As others have been saying, this is also a problem with Messages. My current solution is to turn off iMessage in the Messages settings (so I only get SMS and MMS messages through Messages) and turn off Auto-Lock in Display & Brightness. While sitting at my work desk, my iPhone sits in a wireless charging stand.

Try turning off iMessage in Messages. I also turn off auto lock. Then you will only get SMS messages through the messages app. I'm not sure how this affects anything but alerts from Messages. Apple should think about separating the iMessage functionality from Messages. When SMS messages cost money, it kinda made sense. Not any more.

I've read all the comments, I've the hypothesis that the error is in the Apple ID (back office), this would explain why "alyssa ettinger" had this problem since she added an iPad to her home; it would explain why in my case I had the error after activating iMessage; It would explain why it is not solved by restoring the iPhone; it would explain why people who changed their iPhone for a new one, kept having the problem on the new iPhone.

It's rare that this error has been since September 2020 and they have not fixed it, and more and more users are affected. Let's let Apple know that there are several of us who have the error; We can write to the support account on Twitter where I see that they always respond https://twitter.com/applesupport and leave the feedback at https://www.apple.com/feedback/iphone.html

A lot of people here are replying saying that they are experiencing the same issue. I suggest that everybody leaves feedback here: www.apple.com/feedback since they don’t really read these discussions.

Nice.... nobody knew about the feedback link..... thanks. Sarcasm by the way. Oh of course, other non solutions are: apple doesn't read this forum, no need to post here, need to open a case and many more. APPLE BY THE WAY knows about this issue, or so senior advisors say, and have been saying since November. lost patience and on January replaced my device and works now. 3 cases, around literally 8 calls and screen share sessions and 1 store visit later I decided to replace it. It seems like a software issue since around 4 people had the same issue as me at the office (different iPhone models too and me XS after updating to 14 started doing it as well, which was the reason I got a 12 pro and had the same issue, and was the one I replaced) I guess replace your device and try your luck as me if you still can or have warranty, or unfortunately wait until maybe the 13 comes out and software works a bit better.

Sometimes as the phone is ringing or gps is talking you have to turn up the volume on the phone. It won’t work if you turn the volume up when nothing is broadcasting from your phone. I could here the gps directions in the car but finally realizes while the directions were being announced, I would turn volume up on the phone and then I could hear in the car after that. Hope that helps.

I have tried all the workarounds listed here. I have even done complete wipes and restored from MacBook backups, reset all settings etc.

Problem still persists.

iPhone 11 Pro Max running iOS 14.5.

The only thing that does work for me is turning Bluetooth off.

I have to make a choice between Bluetooth connectivity and being notified of incoming messages.

The UK COVID exposure app relies on Bluetooth handshakes so this lack of basic functionality could, in theory, endanger lives.

This is a major annoyance to me and many other people, but there are others worse off from reading the entire 92 pages of this thread, ie a blind person who relies on audible alerts, frontline workers with time sensitive issues to deal with etc.

Needless to say, I am very frustrated.

The hours I have put in trying to solve an issue which should not be on our shoulders.

I'm on an iPhone with IOS 14.3 and got into trouble when I upgraded from IOS 13 to IOS 14.

A lot of app didn't show any notifications at all including WhatsApp, Spike,...

None of the suggestions proposed here and elsewhere resolved my problem, the only thing I didn't try was a setup of my phone as a new phone.

What does work for me is deleting apps completely (including data stored on the phone) and installing as a new app. A kind of a different approach on setup as new phone.

I applied this only to apps with a backup option outside the typical iTunes/iCloud backup such as WhatsApp or apps supporting Gmail. After a fresh install all these apps are now happily providing notifications again. Eufy security that sends notifications from camera’s also got fixed this way.

For apps without the backup feature, I’ll wait for Apple to come up with a fix, if ever. This way I have fixed most apps for which I needed notifications most urgently.

Hope this may help some of you.

ok this is the solution works 100% , it seems to me that people who upgraded their phone had this issue and it has to do with i cloud system and how it works after 3 months of searching i found out this solution .

Follow these steps :

1- remove instagram from your old phone (that has the same icloud account )

2- remove instagram from the currnet used phone too

3-go to the settings on (your currnet used phone or the new one) and press on your i cloud id

4-wait for the list to load it ll show all the devices you have linked to your i cloud account

5-press on you old phone and hit remove and press yes and then wait for it to be deleted

6-restart your (new phone)

7-install instagram again and sign in

8-press allow for notification

9-upload anything and like it from another phone and u will start getting the notification back

[Personal Information Edited by Moderator]

It's been several days now, and both the ringer and the notifications are working perfectly. They don't seem too loud to me.

For those whose "Change with Buttons" option is already toggled off and are still not hearing notifications, try toggling that button to "On" and then "Off" again. Then shut down your phone for 5 minutes and open it again. I'm not sure that'll work, but it's worth a try.

I just started having this problem on my iPhone XR. I thought I had fixed it yesterday but the problem is back today. Interestingly, I have made a discovery and I think the problem is somehow related to video playback. I was just engaging in a text conversation with a friend this morning and noticed my text alerts weren’t working, again. While making my usual social media rounds I went to Instagram and clicked on a video. There was no sound so I pushed the button to increase the volume. The video played with sound and, lo and behold, I received a text with its alert sound. I remember this happening yesterday too, which is why I thought I fixed it. I had been engaging in a lengthy text conversation then, and wasn’t getting alerts, so I had to sit there and watch my phone for the texts to come in. I went to YouTube to play a video and the same thing happened; no sound. I pushed the button on the side to raise the volume and instantly the texts were coming through with their normal alert sounds. I had already run through the gamut of troubleshooting solutions to no avail. I did a few reboots, made sure the volume was set properly and made sure all sounds were set to the on position. Banners as well. Everything was perfect but every time I go to watch a video I have to adjust the volume manually to hear it because there’s a little phone gremlin who keeps turning the volume down. For me, the temporary solution is to watch a video and manually raise the volume, as it’s always set to zero despite what the settings indicate. Bizarre.

Hi all,

I have an iPhone X for almost 3 years now and in the last iOS update (14.7.1) I started to have this same annoying problem. Some specific apps (WhatsApp, Gmail) stopped delivering notifications randomly. I tried most of the things suggested here and in other forums, but none of them worked. A simple solution that I came up was to manually close all the apps that were open in the background and restart the phone. I don't know if the problem is going to come back, but it seems to be gone for now.

Hope you can try the same and give any feedbacks on it.

Thanks.