iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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Posted on Mar 5, 2021 8:17 AM

I've also been fighting this notification issue for months on my iPhone 11 Pro. Apple no help. I discovered that turning off bluetooth on my phone fixed the problem (allowed text notifications to sound and appear, whether the phone was locked or not). But with bluetooth on, notifications only sounded & appeared with the phone unlocked. Obviously, I didn't want to leave bluetooth off all the time.

I also came to realize this issue started when I got a new Apple Watch 6 a few months ago. Coincidence? Taking the watch on and off didn't help. And with the watch on, it didn't sound notifications either.

But the posting from StubbornPixie got me thinking about killing the mirror function on the watch for the Messages app. So, iPhone Watch app>Messages>"Custom" "Notifications Off" seems to have SOLVED THE PROBLEM for me. My iPhone 11 Pro now notifies me of incoming text messages with bluetooth on. I realize my watch won't ping with messages until Apple fixes the root problem, but at least I won't be missing message notifications altogether.

Hope this helps others.

1,668 replies

Oct 13, 2020 12:05 AM in response to ellbee69

I began using shortcuts after I upgraded to iOS 14.0. I wasn't getting notifications at all & found Apple's info about shortcuts. If you didn't change the look of the icon or have any widgets then you're right it must be something else. It is now working for reminders, email, messages because of including the part of giving access to notifications. Each one of the icons & widgets in my screen below have shortcuts.


https://support.apple.com/guide/shortcuts/use-the-show-alert-action-apdb9661c761/4.0/ios/14.0






Oct 13, 2020 12:18 AM in response to ellbee69

In case you missed this in the thread I'm posting again. Are you on Android or iPhone? I'm using iPhone 11 Pro. The screen print below is how I made both sound & banners work. See notifications in orange? You click on add to Home Screen & then click on the icon for notifications and add the image you want. It made all the difference for me. None of the red alert #s but I do get a banner at the top of the screen, sound, and in the Notification Center. You may want to do a chat w/ Support or schedule a phone call if you had not added icons or widgets.


Oct 19, 2020 4:45 AM in response to Brogelle

Same here, purchased a Apple Watch Series 6 and since then notifcation issues. At first I thought it was my phone (11 Pro Max) but when I unpair the watch it seems to work fine again? Just spent the best part of £800 on something that doesn't even integrate with their own product correctly! oh dear.............. anyways got 28 days to return so will wait a few more week to see if any updates fix this other wise will return both watch and phone and back to my trusted S10+ that has given me no issues since its purchase

Oct 19, 2020 11:19 AM in response to Gavisgon

Gavisgon wrote:

Same here, purchased a Apple Watch Series 6 and since then notifcation issues. At first I thought it was my phone (11 Pro Max) but when I unpair the watch it seems to work fine again? Just spent the best part of £800 on something that doesn't even integrate with their own product correctly! oh dear.............. anyways got 28 days to return so will wait a few more week to see if any updates fix this other wise will return both watch and phone and back to my trusted S10+ that has given me no issues since its purchase

It may be that you don't understand how notifications work when you have a watch:


iPhone locked/watch locked: notifications sound on the phone

iPhone locked/watch unlocked: notifications sound on the watch

iPhone unlocked/watch unlocked: notifications sound on phone


So, if, when your watch is paired and your phone is locked, you will not hear notifications on the phone. That is working as designed.

Nov 17, 2020 2:48 AM in response to Brogelle

I have an iPhone 11 Pro Max and the moment I updated to IOS14 (currently ios14.2) I ran into several problems with the notification system. It’s not just on my text messages but my Snapchat, Facebook, messenger app and several others are not showing I ever received a message/notification unless I manually go in and check it myself....then bam! Low and behold it failed to notify me. This is a constant issue with IOS14 and needs to be resolved


iPhone 11 Pro Max (me)

IPhone 11 Pro Max (daughter)

IPhone XS (daughter)

IPhone 11 (wife)


all have the same exact issue after downloading ios14 and having some heavy lag issues

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iOS 14 text notification issues

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