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iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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Question marked as Top-ranking reply

Posted on Nov 8, 2020 6:17 AM

Like many on here I had been having many of the same issues, missing all sorts of notifications, not just text since upgrading to ios 14 (first 14.1 then 14.2). Here is what fixed my issue... I went to settings->notifications->messages (for this example) and scrolled down to the options section. For the show previews section the "when unlocked (default)" was selected, meaning only notifications would only appear when the phone is unlocked when is hardly ever the case. I switched it always and the issue is now gone. I had to go into may other apps one by one and toggle this option back to always. Showing previews only when unlocked was 100% not my setting before this update.

What is interesting/****** me off is my wife just upgraded to ios14 and did not have issue. I went into her phone to settings->notifications->messages and for her show previews option was selected as "always (default)". Why on her phone she has options listed as "always (default)" and on my is "always" and "when unlocked (default)" I have no clue.

Thanks Apple!

1,668 replies

Dec 9, 2020 6:46 AM in response to tjg3

I’m fully convinced that this issue is a combination of conflicting notifications within the newest software between Apple Watch/Bluetooth connection to Air Pods and settings to “announce” text messages and being on an Audio or FaceTime call on the phone. I think there are massive issues across these devices and notification conflicts.


i think a lot of my lack of notification issues are also not a “lack” but the vibration I normally use to notify me is softer and/or non-existent so it makes me think I missed it. This explains why Apple keeps blaming the issue on other things.


Im honestly shocked with how long it has taken Apple to resolve. Which makes me think this is a deep seeded issue within the new shortcut integration as well... not that anyone needs to hear it but it’s just ridiculous to have a device that doesn’t work properly to have ZERO resolution after this much time.

Dec 9, 2020 10:44 AM in response to Brogelle

Hello everybody, got the same issue since 2 days ago on my iPhone X with iOS 14.2 and it got me very frustrated. I think what triggered the bug for me was when I used 'Do not disturb' function for the first time since long time ago. I tried all the possible fixes that worked for others and in the end I updated my iPhone to iOS 14.3 beta and this didn't worked as well. After the update I tried to delete each app that was affected: Whatsapp, instagram and fb messenger, Spark which is my email client worked always fine and wasn't affected by the bug. After installing them again all of them work very fine, as they used to do before this annoying bug. I did all the tests( with app open, app closed from background, display off with app killed from background, etc.) and now all of them work smooth. Hope it helps!



Dec 9, 2020 2:01 PM in response to Brogelle

Me too, this has been happening since I updated to iOS 14.2. Only messages is affected. I have it set to show on the Lock Screen, show banners, and badges. It has happened randomly with all types of messages (text messages, iMessages, group messages) that I get zero notifications and it sits there looking like I’ve already opened and read it. Apple please fix this!!

Dec 9, 2020 2:49 PM in response to Brogelle

I have placed feedback (as was suggested early on in this thread) but that clearly has not made an impact at this stage. I am trying to look at my phone less, but now I am having to look at it more to check if I have a reply to a text message. Nearly fired someone because I thought they were ignoring me... Whoops!

I am having the issue only with text message, with various contacts.


Dec 9, 2020 3:31 PM in response to kazan96

Adding my situation to the list here - iPhone SE (original) on iOS 14.2 and Apple Watch 6, intermittently not getting text message Notifications on either device, but they do seem to pop up on my iPad (just noticed them on iPad recently, so not yet sure if the missing ones always go there (my first impression was that my iPad was somehow stealing the notification, which didn't make sense at all). Today I spent an hour and a half on phone with Apple Support with no resolution other than wait for 14.1 (after restoring my Watch to New and losing all my data).

After reading this and a few other threads, I'm just going to give up and accept the fact that for foreseable future Notifications won't work. Very frustrating, have had iPhone since the very first early release and never had such basic loss of function

Dec 9, 2020 3:33 PM in response to Brogelle

WOW - I see 4,752 people have noted they have this question too!

Adding my situation to the list here - iPhone SE (original) on iOS 14.2 and Apple Watch 6, intermittently not getting text message Notifications on either device, but they do seem to pop up on my iPad (just noticed them on iPad recently, so not yet sure if the missing ones always go there (my first impression was that my iPad was somehow stealing the notification, which didn't make sense at all). Today I spent an hour and a half on phone with Apple Support with no resolution other than wait for 14.1 (after restoring my Watch to New and losing all my data).

After reading this and a few other threads, I'm just going to give up and accept the fact that for foreseable future Notifications won't work. Very frustrating, have had iPhone since the very first early release and never had such basic loss of function

iOS 14 text notification issues

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