iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 5, 2021 8:17 AM

I've also been fighting this notification issue for months on my iPhone 11 Pro. Apple no help. I discovered that turning off bluetooth on my phone fixed the problem (allowed text notifications to sound and appear, whether the phone was locked or not). But with bluetooth on, notifications only sounded & appeared with the phone unlocked. Obviously, I didn't want to leave bluetooth off all the time.

I also came to realize this issue started when I got a new Apple Watch 6 a few months ago. Coincidence? Taking the watch on and off didn't help. And with the watch on, it didn't sound notifications either.

But the posting from StubbornPixie got me thinking about killing the mirror function on the watch for the Messages app. So, iPhone Watch app>Messages>"Custom" "Notifications Off" seems to have SOLVED THE PROBLEM for me. My iPhone 11 Pro now notifies me of incoming text messages with bluetooth on. I realize my watch won't ping with messages until Apple fixes the root problem, but at least I won't be missing message notifications altogether.

Hope this helps others.

1,668 replies

Jun 26, 2021 10:31 PM in response to deggie

I do not believe that is true. No notifications is no notifications. Something is triggering this bug. We have discussed setting all the way to eliminating apps to resetting the phone. Many of us have talked with Apple and climbed the totem pole with different "levels" from tech support and from what I can easily assume, no one got anywhere. Lastly, every time some is told they have a different problem , as you say, with notifications, and follow your or someones advice, it winds up making it worse. I would not recommend anyone make all these changes you and some others have suggested. I have not heard one person any of it helped but made it worse. My advice is to log all the complaints, call Apple to make a complaint and hopefully, Apple will get the idea and get to a fix.

Jun 30, 2021 9:20 PM in response to FDCaptJohn

LOL, are your really with a Fire Department. Do you have in iWatch? If so what company made it as Apple doesn't sell an iWatch. And now you are saying that 200 million people or so all have the same problem? Really.


And no, I've had 3 watches. If you set up the Apple Watch as designed when you are wearing it notifications will be sent to the Watch, not the iPhone. This was the intended operation from the very first Watch. There are kludges around to make it sound on both (thus irritating everyone around you) but you lose a lot of Watch functions when you use them. I've told you before this thread gets polluted when these type of posts are added to it.

Sep 16, 2021 11:19 AM in response to car272

It's not the model of the iPhone. It's the version of iOS across Apples iPhone line. Started with iOS 13.something and continues to this day. Apparently Apple isn't interested in fixing the issue judging by the number of releases since people have started complaining about the issue.


Meanwhile, Technical Support continues to act surprised when cases are opened on the issue. I've already gone up the support ladder more than 6 months ago and logged a "bug" report supposedly with engineering. Still waiting on a fix. If it doesn't come before my iPhone is obsoleted, I'll give Samsung/Android a try.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 14 text notification issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.