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iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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Question marked as Top-ranking reply

Posted on Nov 8, 2020 6:17 AM

Like many on here I had been having many of the same issues, missing all sorts of notifications, not just text since upgrading to ios 14 (first 14.1 then 14.2). Here is what fixed my issue... I went to settings->notifications->messages (for this example) and scrolled down to the options section. For the show previews section the "when unlocked (default)" was selected, meaning only notifications would only appear when the phone is unlocked when is hardly ever the case. I switched it always and the issue is now gone. I had to go into may other apps one by one and toggle this option back to always. Showing previews only when unlocked was 100% not my setting before this update.

What is interesting/****** me off is my wife just upgraded to ios14 and did not have issue. I went into her phone to settings->notifications->messages and for her show previews option was selected as "always (default)". Why on her phone she has options listed as "always (default)" and on my is "always" and "when unlocked (default)" I have no clue.

Thanks Apple!

1,668 replies

Dec 17, 2020 3:58 PM in response to rcoo

rcoo, I turn off my bluetooth and notifications on my phone work like it should. Turn bluetooth back ON so my Watch4 works, and then My iPhone 12 does not give any notifications for messages. Saw another user who said goto the >watch app< on my phone, select NOTIFICATIONS > MESSAGES > CUSTOM > NOTIFICATIONS OFF. Lo and behold the phone notifications work as it should. Turn notifications back on for the watch, and no notifications on the phone. Whats more the watch only gives me a little haptic tap, no sound. This scenario would be fine if I am in a meeting, or a movie theater, but is worthless otherwise. Maybe this is a new "feature". Only problem is I need to easily control whether I get notifications on my phone or not. I would prefer control over which, or BOTH devices getting notifications. Oh well have to wait till they fix this. iPhone 12 running 14.3, Watch 4 running 7.2

Dec 17, 2020 5:06 PM in response to Brogelle

I am having that exact some issue. This year I have purchased the new iPhone se 2020 and I am not receiving the sound notification nor is the banner showing up which is extremely annoying as I am always just having to check all of my messages to see who has contacted me and sometimes because I don’t realise I won’t see someone’s message for 2 days or so. But then again sometimes it does work and I will get notifications but recently it’s been happening less and less and I am just having to rely on myself checking my messages

Dec 17, 2020 10:10 PM in response to CLJacked

WORK AROUND


NO text message notifications or vibration alerts, unless the BLUETOOTH function is TURNED OFF within SETTINGS (not from control panel).


Only when the Bluetooth function is turned off within settings, does this work. Turning Bluetooth off with the Control Panel, doesn't change this (I understand this method doesn't actually tuen off the Bluetooth, but keeps it on and doesn't allow connection to other devices).


Dec 18, 2020 8:29 AM in response to Brogelle

IOS 14, every since updating i sometimes don’t receive a notification when i get a message? I first thought bc it was a pinned conversation but i unpinned them and I still dont. It happens here and there. No sound, no banner. Nothing unless i click on the conversation to check the message and it will be sitting there 4-30 minutes till i notice...


is this going to get fixed??????? Been having this issue since I updated

Dec 18, 2020 11:20 AM in response to DBRDBR123

DBRDBR123 wrote:

How do you see that and how do you turn that off. So far as long as my Apple Watch is connected I get no notices alert for any messages when my phone is locked. I even have bypass on for texts for my wife but it still doesn’t alert on my phone, only my watch.

Yes, your Watch is working as designed. This is how notifications work if you have a Watch:


iPhone locked/watch locked - notifications sound on phone

iPhone locked/watch unlocked - notifications sound on watch

iPhone unlocked/watch unlocked - notification sound on phone.


Bypass has nothing to do with this. What bypass does is enable a notification for that contact even if you have Do Not Disturb enabled.



Dec 18, 2020 7:40 PM in response to Brogelle

Same. It happens usually just with one person, someone I message very frequently every day. I have to keep going to the message thread periodically to check for new messages because there is absolutely no notification or indication they messaged whatsoever. I have an 11pro max with iOS14.3. Super frustrating.

Dec 20, 2020 1:30 AM in response to DianeX

I think I found a solution for apps like WhatsApp, Facebook messenger , gmail and YouTube I wasn’t getting notifications for these and I have tried uninstalling and installing on 14.2 but It didn’t work then but seems to be working on 14.3.

Before doing it for the apps like WhatsApp Try it on Gmail or Facebook cause they don’t need a backup

You have to do perform the following steps

Number one uninstall the app that is having the problem

Turn off the phone

Turn on the phone and install the app again ,it will ask for the permission for notifications select allow notifications

Since my backup for WhatsApp was larger than 5 GB I subscribed to the trial version of Apple one which gave me 50 gigs of iCloud storage and I backed up WhatsApp on it and a other apps which were having the problem and then one by one I reinstalled them

Now all of them are working properly.

The solution works for 14.3 I don’t know about the previous versions

Hope it works for you

Dec 20, 2020 9:16 AM in response to Brogelle

Same here. Ever sense I updated to iOS 14 I’ve had problems with my notifications from text. Most of the time no ring/no banner/ no nothing comes up. But if I click on my messages from my wife they are there and get this on her phone it says they are read as soon as she sends them. I don’t have my Apple account connected to anything other than my phone and I’ve done all the little things it says to try. It has to be a software problem from the update. Apple needs to get on this ASAP. For all us men out there you know my pain when my wife says I read her message and never got back to her lol

Dec 20, 2020 2:20 PM in response to Brogelle

Behaviour is very unpredictable. Apps which require login appear to work ok, apart from Facebook and Twitter. Some times they work, some times not. Could not indicate a pattern. For example facebook refuses to pop-up a banner most of the times. Yesterday it was working, today not.


Apps which do not require logins, e.g CNN, Sky News, BBC etc none of them is working.


I tried whatever imaginable and all proposed solutions. I cannot even remember how many times I have restored/backed-up during all the trials and errors.


Texts work fine. Currently on 14.3, 12 Pro Max.


Apple, please, honestly?

iOS 14 text notification issues

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