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iOS 14 text notification issues

I am not getting sound notifications on text messages nor is the banner showing up on my locked screen. I have an iPhone 11 and just downloaded the latest iOS 14. Have reset my phone twice now. Please advise. Thank you.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 19, 2020 8:45 AM

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Question marked as Top-ranking reply

Posted on Nov 8, 2020 6:17 AM

Like many on here I had been having many of the same issues, missing all sorts of notifications, not just text since upgrading to ios 14 (first 14.1 then 14.2). Here is what fixed my issue... I went to settings->notifications->messages (for this example) and scrolled down to the options section. For the show previews section the "when unlocked (default)" was selected, meaning only notifications would only appear when the phone is unlocked when is hardly ever the case. I switched it always and the issue is now gone. I had to go into may other apps one by one and toggle this option back to always. Showing previews only when unlocked was 100% not my setting before this update.

What is interesting/****** me off is my wife just upgraded to ios14 and did not have issue. I went into her phone to settings->notifications->messages and for her show previews option was selected as "always (default)". Why on her phone she has options listed as "always (default)" and on my is "always" and "when unlocked (default)" I have no clue.

Thanks Apple!

1,668 replies

Dec 21, 2020 12:37 PM in response to Brogelle

Hey Apple, I just wanted to stop by and say how much I love not getting notified when someone texts me. I cannot think of one issue that has occurred because of this update. You guys should promote the person who came up with this brilliant idea. Based off the other comments I’ve read, everyone else seems to love it too. Great job guys. Seriously, you guys rock. Im definitely not being sarcastic and at no point am I hoping the worst for whoever gave this update the go ahead.


Dec 21, 2020 6:10 PM in response to Brogelle

Running into this issue as well. Started with the iOS 14 update. No updates have fixed it. It seems to occur mostly when my phone (iphone8Plus) is locked. No vibration alerts, the screen won’t turn on like it did before, but once I unlock my phone, there’ll be the message notifications of all the ons I missed. What’s worse, This is also affecting my MacBook Pro (High Sierra). iMessages don’t show up on there either unless they show up on my phone. If my phone doesn’t vibrate or display a message on the Lock Screen then I won’t get a notion my Laptop. Very strange. I use AirPods and have announce messages turned on, but even that is all messed up and barely works with iOS 14.

Dec 22, 2020 5:23 AM in response to Brogelle

I am having the same issue. I’ve noticed if I left the messenger app open but locked the screen I will not get any notifications. If I have it left open in the background and some other app open and lock the screen it is the same thing, no notifications. But if I back out of messages and then close the app I will get notifications. This is the dumbest update apple could do. Both my phones do it and one of my phones is for business that I am on call for and I miss text notifications all the time! Fix this or let us have an option to shut that off!

Dec 22, 2020 3:36 PM in response to Brogelle

This is still happening to me. It is now to the point where some photos I get sent in group chats are not coming through. Not sure if this has anything to do with the iOS 14, but either way I am missing important notifications from work. My spouse and many other coworkers who have an iPhone and updated are having the same issues. I hope this gets resolved soon.

Dec 22, 2020 8:10 PM in response to One5722

Running 14.3 on an IPHONE-12 Pro Max and the text bug is still present. I've also tried turning off the Face ID Attention Aware Feature and that did not solve it.


The only dependable work-around is still to either back out of the individual text window to the main chat window or kill the text window completely (swipe it away) after every text (sent or received).


I first saw this issue with my IPhone-X after I installed IOS14.

Dec 22, 2020 9:10 PM in response to LuSchmoo

I've sent numerous feedbacks to Apple. Many others have contacted support and gone through the usual troubleshooting. There's no real solution. This thread has pages and pages of users and their interactions with Apple tech support. Apple is aware of the issue and the 14.3 release notes had it listed as being addressed but it hasn't been completely fixed.


I will say that it doesn't happen as often but it does still occur. Also, I'm only speaking to sms/imessages. This is not about any other apps that have issues. My guess is that developers of other apps that are affected by this bug are waiting on Apple to correct their IOS software first.


Lastly, it's been mostly confirmed that Apple engineers do NOT read these forums. These forums are for us as users in the Apple community. Sending feedback or contacting Apple support is a sure way for Apple to know about issues such as this one.


I'll list it again, the only work-around I've used that is dependable is to either back out of the individual text window and stopping at the main chat window OR completely killing the chat window (swipe it away). Both of these options need to be performed after every single text (sent or received) but only if you're not going to stay in the chat window watching it and be actively engaging in texting that same person. If you're in an active text conversation with the same person and you get a text from a different person, it's possible that you won't know about the other text that you just received. Yes, it's very annoying and extremely inconvenient for relationships and businesses.


Hope this helps.


IPHONE-12 Pro Max running 14.3 but I first encountered the issue on my IPhone-X when I installed IOS 14.

Dec 22, 2020 10:33 PM in response to LuSchmoo

that's awesome that 14.3 fixed it for you. However, as u can see from pages back in this thread that it did not fix it for many others, myself included. I'm hoping they continue to work on this issue in the next update and that it continues to get visibility through the various blogs and websites. The WSJ also ran an article about this issue prior to 14.3 being released. The more continued visibility, the better the chances are that this gets completely resolved.

Dec 22, 2020 10:51 PM in response to LuSchmoo

It's definitely tied to IOS 14. The network providers are not part of this particular issue as it affects iPhones on all the major players in the US. I've also tried (along with many others in this thread) various work-arounds but none have proven successful other than the two I listed earlier. Many of us have tired different variants of different work-arounds. It's frustrating to say the least but hopefully a fix will show up in the next release.

Dec 22, 2020 10:53 PM in response to Achill3s

I just wondered as sometimes iMessage problems can happen on a network providers and as well. If you see Apple software updates on Twitter, they posted that today they will be kind of shutting down and not releasing any more updates until sometime next year. iOS 14.4 is currently in beta, but you could always try out to see if it fixes the problem?

Dec 23, 2020 10:11 AM in response to Brogelle

Since the last iOS update, I’ve been having a lot of issues where I don’t realize I’ve gotten messages as I’m not getting any notifications for them.


my partner is having the same issues and it’s becoming very frustrating to us.


will not consider getting another Apple product if this will be an ongoing issue.

iOS 14 text notification issues

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